Matchmaking: bug reports

[magnetik]

What is your login?

[novationx]

new bug:

Match is over --> back to the lobby --> lobby sends you back to the matchserver
"sending you back to the match that you left" ( i didnt leave )

I connect to that matchserver and get kicked
"You got kicked..cant remember the error."

Storm title opens.


Server: Ubisoft Silver/Gold
time: 23/10 16h55
login : dreammyw0w
other login: lkapotl

PS: this happened to all players in the match.
lkapotl claims nobody won or lost LP. ( I cant confirm this )

[novationx]

Suspended for no reason right after my last match. I finish my match, the system connects me to the lobby ---> penalty. Please start fixing this

Ubisoft silver/gold
21:57
login dreammyw0w

----------

Looooool... Im typing this post during my penalty. I come back in game & my penalty has become longer!
This matchmaking is getting on my nerves. Seriously.

-Taken at 21h57 - 1min24s penalty left



- Taken at 21h59 - when my penalty should be over - 0:58s penalty left


As you can see in the chat... there also wasnt any explanation for why my penalty would become longer.


Every game I discover a new bug.

[magnetik]

new bug:

Match is over --> back to the lobby --> lobby sends you back to the matchserver
"sending you back to the match that you left" ( i didnt leave )

I connect to that matchserver and get kicked
"You got kicked..cant remember the error."

Storm title opens.


Server: Ubisoft Silver/Gold
time: 23/10 16h55
login : dreammyw0w
other login: lkapotl

PS: this happened to all players in the match.
lkapotl claims nobody won or lost LP. ( I cant confirm this )

For some reasons the server was thinking that you were still in match when you entered the lobby.
There was an update a few minutes before your problem that caused some requests to be lost, it may be related and that's would explain why I don't see any other reason.
I added a logger to investigate if the problem occurs again.

[Soprah]

Very useful suggestions that have been mentioned here, especially the bigger penalty aspect has to be implemented because nearly every player leaves to save LP which also makes the rank system less attractive & meaningful (although it has never really been that). I would like to add a few more, hopefully there will be helpful as well:

1. Invite buddies as substitutes to a game-in-play.
Very often your buddies have to wait in the MM server until you come back of a match. I would like to prevent this by suggesting that if your ongoing match has less than 6 players (so a substitute is needed), you can invite your buddy to join this match. This player still has to fullfil the conditions of the server (certain rank, e.g. gold MM server) to avoid inviting echelon 3 guys if the rest has >7 .
=> This suggestion isn't urgent, just a small suggestion which can be noticed for the future if you've got some free space (which I highly doubt though).

2. More clarification about the existing MM-features
Quote of a recently published post, I just put them here for the sake of order.

I thought that this early 2v2-start is a bug [...] It would be great if there is a small pop-up menu in the MM where all features are explained to inform the players about what is a bug and what is an intented feature. .

=> Urgent for me to prevent any confusion and the resulting raging of the players.

At first, this are only two suggestions because novationx did already a really good job here. I'll edit this post if I come up with new ones.

Regards,
Soprah

[novationx]

New bug : Movie missing when you press the "rules/help" button in the lobby




Looks pretty bad and should be fixed.

[djhubertus]

They don't convert bik videos to webm.

Great support.

[novationx]

They don't convert bik videos to webm.
Great support.

I guess they forgot

---



2 allies in both teams. Unbalanced ( because there werent much players on the lobby, so thats understandable )
Then a substitue (tomma) joins. Which team do you think he joins?

He joins the higher-ranked team making the match extra unbalanced. On top of that only 1 sub joined which makes it even more unbalanced ( Elite versus 2 is 10x easier than versus 3 )
--> 9-0, boring for everyone.

This should be fixed please

All info is on the screenshot.
Server: Ubisoft Silver/Gold 100k

[Rots]

Today @ 16:44 CET I joined an SSM 70k lobby and was suspended for no reason (aparently) login: sirgiuscn (

[novationx]

I joined a match as substitute where it was 2v1.
Guess which team I joined ? Indeed, I joined my match as sub and it was 3v1.
Also Im the #1 of Europe & I joined the team with the highest ranks. Mega unbalanced.



A new day, a new bug!

MatchMaking sucks !! Negative but true, just look at this thread.


All info is in the screenshot.
Server: Ubisoft Silver/Gold as usual.