Buying the game = "processing payment" and main page?

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Buying the game = "processing payment" and main page?

Postby Legendary_Agent » 03 Jul 2012, 22:05

Hey guys i tried today to buy the game, but when i put my card details, and accept the license agreement or whatever that is, i click continue, it results in "processing payment..." information and after 1 or 2 seconds it immediatelly returns to the website main page, whats happening? i tried 3 times and same result, no email no payment confirmation, no anything...
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Re: Buying the game = "processing payment" and main page?

Postby Legendary_Agent » 03 Jul 2012, 23:01

can anyone help me with this situation please? all im trying to do is buy the game...
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Re: Buying the game = "processing payment" and main page?

Postby broric » 04 Jul 2012, 05:06

I suggest posting your problem in the Support forum
Here http://forum.maniaplanet.com/viewforum.php?f=264
Sure to be someone there who can help & will read your post there before this one.
(sure a mod will move it there soon )
don't know what time zone/Country your in but its the middle of the night in Europe so might be a while before someone responds.
BTW where are you trying to buy it from?
you can get it from Gamesplanet http://us-maniaplanet.gamesplanet.com/shop/trackmania-canyon or ubisofthttp://shop.ubi.com/store/ubiemea/en_AU/pd/ThemeID.8605700/productID.228854000/TrackMania%C2%B2_Canyon.html
that's the Aus Ubishop site but sure to be one in your country
i suggest you try the other one if it didn't work
good luck :thumbsup:
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Re: Buying the game = "processing payment" and main page?

Postby Legendary_Agent » 04 Jul 2012, 07:56

I live in Portugal timezone gmt+0 i dont know why this error is happening, it happens in google chrome and microsoft ie aswell, i think i read somewhere that other ppl had the same problem but no reply in regards to their issue has been made so far, at least for the ones i have read.

I have ordered from ubisoft shop they have said they would give me an email confirmation with the details of the game however i havent received it yet.
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Re: Buying the game = "processing payment" and main page?

Postby Legendary_Agent » 04 Jul 2012, 20:51

bought it for ubishop thanks for help!
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