Obviously. I've never uninstalled the game, the account was always there with saved password. It just doesn't work and they are not answering any more. It's np, i've accepted it already. It's not like i haven't had my good share of playtime with this game. But what happened is simply wrong. When you...

Just an update, i got an answer, they've asked for a print screen for proof, gave it to them (4 days ago) and they've since ignored me. Nice customer support.

They answered eventually and told me to contact Ubisoft. I have done so and now i am waiting for an answer ... The key was a gift from a friend, no idea where he bought it from, had no reason to ask him. Anyway, shouldn't this "Confirmation of order #1620216" be enough to check what is goi...

Hello? Do anyone at Nadeo care about their customers?

When will they answer me?!

Thank you, just sent the message, waiting for an answer.

Haven't played the game in some good months. Today i wanted to start playing it again but to my surprise, when i wanted to start the game it told me that i do NOT own it o_O I've tried to enter the key again but it told me "the key is in use"! What the hell is going on? Why was my access t...