How to get a new username and password?

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Qoria
Posts: 3
Joined: 19 Sep 2011, 17:34

How to get a new username and password?

Post by Qoria » 29 Aug 2012, 08:19

Hei! SKrev denne til en moderator for litt siden via UBISOFT

"I dont know my password, and i dont rember my username either. when i press FORGOT PASSWORD, i have to enter my username! WHY? Why does it have to be so difficult? I have to enter my email as well........... im not sure what my email is exacly. Du you want my product key?

Please help me with this problem"

Fikk selvfølgelig ikke noe ordentlig svar, og ble sendt rett hit. Rett og slett dårlig jobb av moderatorene på ubisoft.
Kan noen administratorer her være så snill og hjelpe meg? :cry:

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TMarc
Posts: 14286
Joined: 05 Apr 2011, 19:10
Location: Europe
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Re: How to get a new username and password?

Post by TMarc » 29 Aug 2012, 23:15

because... a key is linked to a ManiaPlanet account.

You should remember login, password and e-mail account used to register, and keep the key somewhere on a backup.

If you have issues with your account, please contact support.maniaplanet.en@gamesplanet.com, since here it is only a user forum, not the hotline ;)
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