MX and TMX servers down?!

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Omnixor
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MX and TMX servers down?!

Post by Omnixor » 24 Dec 2012, 08:37

all TMX and MX sites throw 404 Not Found.
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fastforza
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Re: MX and TMX servers down?!

Post by fastforza » 24 Dec 2012, 08:49

We're having severe issues with our main server. Failed Windows reboot caused multiple services not to start-up correctly. Both IIS and RDP won't start. We've had to involve Leaseweb - this means someone is required on site to manually start all services; and this is a problem because it's almost Christmas, so it's unlikely there's many technicians on site.

There's no ETA. Could be a few hours or a few days.

Sorry for any inconvenience.
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Re: MX and TMX servers down?!

Post by Omnixor » 24 Dec 2012, 08:52

thanks for fast response.
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Re: MX and TMX servers down?!

Post by Mr.DVD » 24 Dec 2012, 10:30

No Problem :thumbsup: Merry Christmas :yes:
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Re: MX and TMX servers down?!

Post by fastforza » 24 Dec 2012, 10:48

We've been informed that our server no longer boots correctly. I'll be discussing our options with Leaseweb to repair the installation (hopefully) while preserving our data. Me and MrA don't have the time or patience to do data backups; especially when there's almost over 250GB worth of data. But we may have no choice. I will also get in contact with Fleppie and have him on standby should anything else happen.

Sorry everyone. Completely unexpected and won't be easily resolved.
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Re: MX and TMX servers down?!

Post by matrix142 » 24 Dec 2012, 11:37

Aren't you allowed to boot a rescue system and mount the Windows filesystem to try to fix it?

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Re: MX and TMX servers down?!

Post by TheM » 24 Dec 2012, 11:40

fastforza wrote:Sorry everyone. Completely unexpected and won't be easily resolved.
I think the world can live some days without MX/TMX, as proven before.
Take the time you need and thanks for investing your time into this amazing community! :)
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Re: MX and TMX servers down?!

Post by TMarc » 24 Dec 2012, 11:42

The server farm people made this by purpose to force the people to stay and celebrate with their families :mrgreen: ;)
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Re: MX and TMX servers down?!

Post by fastforza » 24 Dec 2012, 11:47

matrix142 wrote:Aren't you allowed to boot a rescue system and mount the Windows filesystem to try to fix it?
They gave my System Rescue CD to work with. I had no idea what I was doing. Linux booted fine, but Windows still fails to load correctly. It's a software issue which means Windows needs to be repaired. They've offered me a KVM, USB CD/DVD drive and a Windows image. I'll see how that goes.
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Re: MX and TMX servers down?!

Post by TheM » 24 Dec 2012, 11:49

fastforza wrote:
matrix142 wrote:Aren't you allowed to boot a rescue system and mount the Windows filesystem to try to fix it?
They gave my System Rescue CD to work with. I had no idea what I was doing. Linux booted fine, but Windows still fails to load correctly. It's a software issue which means Windows needs to be repaired. They've offered me a KVM, USB CD/DVD drive and a Windows image. I'll see how that goes.
Good luck, hope you'll succeed :)
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