[TM2] Upgrade Dedicated Server - Planet Deposit!

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xefil
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Joined: 13 Nov 2011, 23:25

[TM2] Upgrade Dedicated Server - Planet Deposit!

Post by xefil » 23 Apr 2014, 13:46

Hi to all,

I've created some months ago a dedicated server, Competitive racers 0-80000LP which has cost to me 40.000Planets.
Now I've gained additional 40.000Planets and would like to upgrade my dedicated server to "Pro Racers".
As done before, upgrading it from "Amateurs place" to "Competitive racers", I've deleted the Ladder Server to obtain back the deposit and then upgraded. What I was expecting is to obtain back the 40.000Planets I've paid as deposit on my user account.
The problem is, I've obtained only 29.000 Planets, why?!?! Where are my 11.000Planets?

Hope someone can help me!

Thank's

Simon

Additional informations for TM admins:
My user account: xefil
My server account: overthetop

xefil
Posts: 20
Joined: 13 Nov 2011, 23:25

Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by xefil » 24 Apr 2014, 10:48

Please could someone from NANDEO help me in solving this issue?

Thank's

Simon

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nighthawk4571
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Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by nighthawk4571 » 24 Apr 2014, 11:31

Hi xefil

Can I suggest you send a pm to Alinoa - she's great & might be able to help you with this. :)
http://forum.maniaplanet.com/memberlist ... 0c58886528

Cheers :pil
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Chris92
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Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by Chris92 » 24 Apr 2014, 11:38

NADEO guys are already aware of this problem and will have a look at it.
Check out my Personal Twitter account!

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Alinoa
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Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by Alinoa » 24 Apr 2014, 14:17

Actually it's not a bug neither an issue. When players have debts toward nadeo because of taxes, etc (I can't go into details because I don't know the system enough :oops:), we want to avoid that players pay us directly and prefer to get a refund of debts by debiting players when they receive planets ;)
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xefil
Posts: 20
Joined: 13 Nov 2011, 23:25

Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by xefil » 24 Apr 2014, 14:38

Alinoa wrote:Actually it's not a bug neither an issue. When players have debts toward nadeo because of taxes, etc (I can't go into details because I don't know the system enough :oops:), we want to avoid that players pay us directly and prefer to get a refund of debts by debiting players when they receive planets ;)
How was my account in debt? If you can point me to a documentation I could read...
I cannot understand why my server account should be 11.000 planets in debt.
This is causing me to not upgrade my server after months of playing to gain enough planets.... :( :( :(

Thank you,

Simon

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TGYoshi
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Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by TGYoshi » 24 Apr 2014, 23:06

There's actually tax on ladder investments? Thought it was the "safe place" to store my planets :roflol: .
=3

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Chris92
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Re: [TM2] Upgrade Dedicated Server - Planet Deposit!

Post by Chris92 » 25 Apr 2014, 08:55

Hello xefil,
please send me a PM with your ManiaPlanet login and how many planets you are missing to be able to upgrade your server.
I'll see what I can do to help you :)
Kind regards,
Christopher
Check out my Personal Twitter account!

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