master server error: (12 002) Cannot connect to the server (12002)

[kripkee]

Ahoi,

I try to host some servers again. For Maniaplanet I got following error:

Code: Select all

[2019/07/28 19:17:59] Starting ManiaPlanet Date=2019-07-05_12_00 Svn=93845 GameVersion=3.3.0...
[2019/07/28 19:17:59] Configuration file : dedicated_cfg.txt
[2019/07/28 19:17:59] Loading system configuration...
[2019/07/28 19:17:59] ...system configuration loaded
[2019/07/28 19:17:59] Loading cache...
[2019/07/28 19:17:59] ...OK
[2019/07/28 19:17:59] Loading dedicated server configuration...
[2019/07/28 19:17:59] ...Dedicated server configuration loaded
[2019/07/28 19:18:00] Connecting to master server...
[2019/07/28 19:18:30] ...master server error: (12 002) Cannot connect to the server (12002)
[2019/07/28 19:18:30] ...ERROR: Cannot connect to the server (12002)
[2019/07/28 19:18:30] Identifying on master server...
[2019/07/28 19:19:00] ...master server error: (12 002) Cannot connect to the server (12002)
[2019/07/28 19:19:00] ...ERROR: Cannot connect to the server (12002)
[2019/07/28 19:19:00] ERROR: Connection to master server lost. Exiting...
[2019/07/28 19:19:00] Exiting...

I run a Dedicated Server by hetzner.de - there is currently a debian 10 running
1 TM1 and 1 MP Server are running fine, the rest is dying on this error:
http://144.76.138.19/adminserv/

Does anyone have a solution or know this error or does have just the Masterserver some connection problem?^^

Thx for help/feedback

(And yes, I tried google/Maniaplanet Search function^^)

[Miss]

12002 is ERROR_INTERNET_TIMEOUT. Your server is getting a timeout while connecting to the Maniaplanet masterserver. Is something blocking it?

[kripkee]

12002 is ERROR_INTERNET_TIMEOUT. Your server is getting a timeout while connecting to the Maniaplanet masterserver. Is something blocking it?

Well, I don't know the issue, but I could (hopefully) fix it with: /etc/init.d/networking restart

the for your help!

[Miss]

You fixed it with that, or you haven't tried it yet? Your post is a bit confusing haha

[kripkee]

You fixed it with that, or you haven't tried it yet? Your post is a bit confusing haha

I just restartet the network and it seems to work.

Well, this solution was just temporary, all my Maniaplanet server died yesterday

Code: Select all

[2019/07/28 22:29:21] ...Synchronization
[2019/07/28 22:29:23] ...Play
[2019/07/28 22:29:34] ...master server error: (4 294 967 291) Cancelled
[2019/07/28 22:34:48] ...Finish
[2019/07/28 22:34:48] ...Exit
[2019/07/28 22:34:48] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/28 22:34:48] ...Load succeeds
[2019/07/28 22:34:49] Starting Match...
[2019/07/28 22:34:49] ...Synchronization
[2019/07/28 22:34:51] ...Play
[2019/07/28 22:35:01] ...master server error: (4 294 967 291) Cancelled
[2019/07/28 22:40:15] ...Finish
[2019/07/28 22:40:15] ...Exit
[2019/07/28 22:40:15] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/28 22:40:15] ...Load succeeds
[2019/07/28 22:40:17] Starting Match...
[2019/07/28 22:40:17] ...Synchronization
[2019/07/28 22:40:19] ...Play
[2019/07/28 22:40:29] ...master server error: (4 294 967 291) Cancelled
[2019/07/28 22:43:47] ...master server error: (18) You are not connected.
[2019/07/28 22:43:47] ERROR: Connection to master server lost. Exiting...
[2019/07/28 22:43:47] Disconnection of hotdogsmatchserver(144.76.138.19:27030)
[2019/07/28 22:43:47] Exiting...

The TM1 server is still running (atm). I am going out of ideas how to solve my problem with Maniaplanet server. Any Ideas what can I check as well?

Btw. if I try to restart them again, I got the same log as on my first post

dedicated_cfg.txt

Code: Select all

<dedicated>
	<authorization_levels>
		<level>
			<name>SuperAdmin</name>
			<password>********</password>
		</level>
		<level>
			<name>Admin</name>
			<password>Admin</password>
		</level>
		<level>
			<name>User</name>
			<password>User</password>
		</level>
	</authorization_levels>
	
 	<masterserver_account>
		<login>kriptestserver</login>
		<password>**********</password>
		<validation_key>*****</validation_key>
	</masterserver_account>
	
	<server_options>
		<name>Serverhosting by Kripke (DemoServer)</name>
		<comment>$fff$iContact: $ff0$lhttp://discord.gg/tYUqF7P$l</comment>
		<hide_server>0</hide_server>					<!-- value is 0 (always shown), 1 (always hidden), 2 (hidden from nations) -->

		<max_players>32</max_players>
		<password></password>
		
		<max_spectators>32</max_spectators>
		<password_spectator></password_spectator>
	
		<keep_player_slots>False</keep_player_slots>			<!-- when a player changes to spectator, hould the server keep if player slots/scores etc.. or not. --> 	
		<ladder_mode>forced</ladder_mode>				<!-- value between 'inactive', 'forced' (or '0', '1') -->
		<ladder_serverlimit_min>20000</ladder_serverlimit_min>		<!-- Those values will be clamped to the limits authorized on http://official.trackmania.com/tmf-ladderserver/ -->
		<ladder_serverlimit_max>60000</ladder_serverlimit_max>	
		<enable_p2p_upload>True</enable_p2p_upload>
		<enable_p2p_download>False</enable_p2p_download>
		
		<callvote_timeout>60000</callvote_timeout>
		<callvote_ratio>0.5</callvote_ratio>				<!-- default ratio. value in [0..1], or -1 to forbid. -->
		<callvote_ratios>
			<voteratio command="Ban" ratio="-1"/>
			<!-- commands can be "Ban", "Kick", "RestartMap", "NextMap", "SetModeScriptSettingsAndCommands"... -->
		</callvote_ratios>

		<allow_map_download>True</allow_map_download>
		<autosave_replays>False</autosave_replays>
		<autosave_validation_replays>False</autosave_validation_replays>

		<referee_password></referee_password>
		<referee_validation_mode>0</referee_validation_mode>		<!-- value is 0 (only validate top3 players),  1 (validate all players) -->

		<use_changing_validation_seed>False</use_changing_validation_seed>

		<disable_horns>False</disable_horns>
		<clientinputs_maxlatency>0</clientinputs_maxlatency>		<!-- 0 mean automatic adjustement -->
	</server_options>
	
	<system_config>
		<connection_uploadrate>100000</connection_uploadrate>		<!-- Kbits per second -->
		<connection_downloadrate>100000</connection_downloadrate>		<!-- Kbits per second -->
		<packetassembly_threadcount>1</packetassembly_threadcount>     <!-- Number of threads used when assembling packets. Defaults to 1. --> 

		<allow_spectator_relays>False</allow_spectator_relays>

		<p2p_cache_size>200</p2p_cache_size>

		<force_ip_address>144.76.138.19</force_ip_address>
		<server_port>27010</server_port>
		<server_p2p_port>27011</server_p2p_port>
		<client_port>0</client_port>
		<bind_ip_address></bind_ip_address>
		<use_nat_upnp></use_nat_upnp>

		<gsp_name></gsp_name>						<!-- Game Server Provider name and info url -->
		<gsp_url></gsp_url>						<!-- If you're a server hoster, you can use this to advertise your services -->

		<xmlrpc_port>27012</xmlrpc_port>
		<xmlrpc_allowremote>144.76.138.19</xmlrpc_allowremote>			<!-- If you specify an ip adress here, it'll be the only accepted adress. this will improve security. -->

		<scriptcloud_source>nadeocloud</scriptcloud_source>		<!-- Specify the cloud storage mode for Titles that use it. Can be "localdebug" or "xmlrpc" or "nadeocloud" (default). "nadeocloud" will work only if the creator of the title subscribed to the cloud service. -->

		
		<blacklist_url></blacklist_url>
		<guestlist_filename></guestlist_filename>
		<blacklist_filename></blacklist_filename>
		
		<title>TMStadium</title>		<!-- SMStorm, TMCanyon, ... -->

		<minimum_client_build></minimum_client_build>			<!-- Only accept updated client to a specific version. ex: 2011-10-06 -->

		<disable_coherence_checks>False</disable_coherence_checks>	<!-- disable internal checks to detect issues/cheats, and reject race times -->

		<disable_replay_recording>False</disable_replay_recording>	<!-- disable replay recording in memory during the game to lower memory usage. -->
		<save_all_individual_runs>False</save_all_individual_runs>	<!-- Save all the ghosts from the match replay to individual ghost.gbx files, in folder {servername}/Autosaves/Runs_{mapname}/  -->

		<use_proxy>False</use_proxy>
		<proxy_url></proxy_url>
	</system_config>
</dedicated>

Edit: Some research with any solution for now?
viewtopic.php?f=261&t=45162#p303811
viewtopic.php?t=45002
hmmm...^^

Edit2: (09:50 / 29.07.2019)
With /etc/init.d/networking restart on Debian 10 I can start my Maniaplanetserver again. But I am afraid that the Server will run for a while^^
Edit3: (10:05 / 29.07.2019)
And it happens again

Code: Select all

[2019/07/29 09:43:35] Starting ManiaPlanet Date=2019-07-05_12_00 Svn=93845 GameVersion=3.3.0...
[2019/07/29 09:43:35] Configuration file : dedicated_cfg.txt
[2019/07/29 09:43:35] Loading system configuration...
[2019/07/29 09:43:35] ...system configuration loaded
[2019/07/29 09:43:35] Loading cache...
[2019/07/29 09:43:35] ...OK
[2019/07/29 09:43:35] Loading dedicated server configuration...
[2019/07/29 09:43:35] ...Dedicated server configuration loaded
[2019/07/29 09:43:36] Connecting to master server...
[2019/07/29 09:43:44] ...OK
[2019/07/29 09:43:46] Identifying on master server...
[2019/07/29 09:43:50] ...OK
[2019/07/29 09:43:51] Listening for xml-rpc commands on port 27012.
[2019/07/29 09:43:51] Match settings file : MatchSettings\DEMO.txt
[2019/07/29 09:43:51] Loading match settings...
[2019/07/29 09:43:51] ...Match settings loaded
[2019/07/29 09:43:51] Autostart server on internet
[2019/07/29 09:43:51] URL: maniaplanet://#join=kriptestserver@TMStadium@nadeo
[2019/07/29 09:43:51] Starting server...
[2019/07/29 09:43:51] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 09:43:51] ...Load succeeds
[2019/07/29 09:43:51] Script 'Mode:TimeAttack': [LOG]1> [Log] Logs are disabled in the "production" environment.

[2019/07/29 09:43:52] Starting Match...
[2019/07/29 09:43:52] ...Synchronization
[2019/07/29 09:43:54] ...Play
[2019/07/29 09:49:08] ...Finish
[2019/07/29 09:49:08] ...Exit
[2019/07/29 09:49:08] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 09:49:08] ...Load succeeds
[2019/07/29 09:49:09] Starting Match...
[2019/07/29 09:49:10] ...Synchronization
[2019/07/29 09:49:12] ...Play
[2019/07/29 09:54:29] ...Finish
[2019/07/29 09:54:29] ...Exit
[2019/07/29 09:54:29] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 09:54:29] ...Load succeeds
[2019/07/29 09:54:30] Starting Match...
[2019/07/29 09:54:30] ...Synchronization
[2019/07/29 09:54:32] ...Play
[2019/07/29 09:59:47] ...Finish
[2019/07/29 09:59:47] ...Exit
[2019/07/29 09:59:47] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 09:59:47] ...Load succeeds
[2019/07/29 09:59:48] Starting Match...
[2019/07/29 09:59:48] ...Synchronization
[2019/07/29 09:59:50] ...Play
[2019/07/29 10:05:07] ...Finish
[2019/07/29 10:05:07] ...Exit
[2019/07/29 10:05:07] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 10:05:07] ...Load succeeds
[2019/07/29 10:05:08] Starting Match...
[2019/07/29 10:05:08] ...Synchronization
[2019/07/29 10:05:10] ...Play
[2019/07/29 10:05:20] ...master server error: (4 294 967 291) Cancelled

Edit4: (12:57 / 29.07.2019)
Maniaplanet Server died again / TM1 Server still running.

I checked following things:
- Firewall, nothing blocked
- Restarted Debian (same solution like restarting the network)
- ping www.maniaplanet.com works

Any other Network ideas? I don't want to blame the server software^^

[nighthawk4571]

Are you sure your server ports are set correctly? I notice yours have five digits, instead of the usual four:

Code: Select all

		<server_port>27010</server_port>
		<server_p2p_port>27011</server_p2p_port>

Code: Select all

		<xmlrpc_port>27012</xmlrpc_port>

It may be possible that the ports your have set up are making the connections unstable - I'm not sure. Anyway...
27010 is used for other online games (e.g. Half-Life) but for Maniaplanet/ Trackmania, this range is not familiar to me.

The usual recommended range would start with:

Code: Select all

<server_port>2350</server_port>
<server_p2p_port>3450</server_p2p_port>
	
<xmlrpc_port>5000</xmlrpc_port

See: https://support.ubi.com/en-gb/Faqs/0000 ... 4550439728

For multiple servers on the same machine, the range for XMLRPC ports of '5000,5001,5002... etc' should work ok.

Cheers .....

Code: Select all

[2019/07/29 10:05:20] ...master server error: (4 294 967 291) Cancelled

[kripkee]

Are you sure your server ports are set correctly? I notice yours have five digits, instead of the usual four:

Code: Select all

		<server_port>27010</server_port>
		<server_p2p_port>27011</server_p2p_port>

Code: Select all

		<xmlrpc_port>27012</xmlrpc_port>

It may be possible that the ports your have set up are making the connections unstable - I'm not sure. Anyway...
https://support.ubi.com/en-gb/Faqs/0000 ... 4550439728

Cheers .....

Ahoi,

you can use 65535 Ports, the first 1024 are "blocked" (SMTP, POP3, etc.) and everthing after 50000 (?) are dynamic ports.
For Maniaplanet/TM1 it should not make any differents if I use 3000 or 30000

Your link shows "default" ports, which Trackmania / Maniaplanet defined.

I will run a 2nd Server with these Ports and I will send you some feedback


Edit2: Is it possible to run a "debug" server? ^^

Edit3:

Code: Select all

[2019/07/29 14:05:27] Starting ManiaPlanet Date=2019-07-05_12_00 Svn=93845 GameVersion=3.3.0...
[2019/07/29 14:05:27] Configuration file : dedicated_cfg.txt
[2019/07/29 14:05:27] Loading system configuration...
[2019/07/29 14:05:27] ...system configuration loaded
[2019/07/29 14:05:27] Loading cache...
[2019/07/29 14:05:27] ...OK
[2019/07/29 14:05:27] Loading dedicated server configuration...
[2019/07/29 14:05:27] ...Dedicated server configuration loaded
[2019/07/29 14:05:27] Connecting to master server...
[2019/07/29 14:05:33] ...OK
[2019/07/29 14:05:33] Identifying on master server...
[2019/07/29 14:05:34] ...OK
[2019/07/29 14:05:34] Listening for xml-rpc commands on port 5004.
[2019/07/29 14:05:34] Match settings file : MatchSettings\DEMO.txt
[2019/07/29 14:05:34] Loading match settings...
[2019/07/29 14:05:34] ...Match settings loaded
[2019/07/29 14:05:34] Autostart server on internet
[2019/07/29 14:05:34] URL: maniaplanet://#join=kri555@TMStadium@nadeo
[2019/07/29 14:05:34] Starting server...
[2019/07/29 14:05:34] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 14:05:34] ...Load succeeds
[2019/07/29 14:05:34] Script 'Mode:TimeAttack': [LOG]1> [Log] Logs are disabled in the "production" environment.

[2019/07/29 14:05:35] Starting Match...
[2019/07/29 14:05:36] ...Synchronization
[2019/07/29 14:05:38] ...Play
[2019/07/29 14:10:52] ...Finish
[2019/07/29 14:10:52] ...Exit
[2019/07/29 14:10:52] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 14:10:52] ...Load succeeds
[2019/07/29 14:10:53] Starting Match...
[2019/07/29 14:10:53] ...Synchronization
[2019/07/29 14:10:55] ...Play
[2019/07/29 14:16:12] ...Finish
[2019/07/29 14:16:12] ...Exit
[2019/07/29 14:16:12] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 14:16:12] ...Load succeeds
[2019/07/29 14:16:14] Starting Match...
[2019/07/29 14:16:14] ...Synchronization
[2019/07/29 14:16:16] ...Play
[2019/07/29 14:21:30] ...Finish
.
.
.
[2019/07/29 14:48:33] Starting Match...
[2019/07/29 14:48:33] ...Synchronization
[2019/07/29 14:48:35] ...Play
[2019/07/29 14:48:45] ...master server error: (4 294 967 291) Cancelled
[2019/07/29 14:53:59] ...Finish
[2019/07/29 14:53:59] ...Exit
[2019/07/29 14:53:59] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 14:53:59] ...Load succeeds
[2019/07/29 14:54:01] Starting Match...
[2019/07/29 14:54:01] ...Synchronization
[2019/07/29 14:54:03] ...Play
[2019/07/29 14:54:13] ...master server error: (4 294 967 291) Cancelled
[2019/07/29 14:59:27] ...Finish
[2019/07/29 14:59:27] ...Exit
[2019/07/29 14:59:27] Loading map StadiumA1.Map.Gbx (4kQ_0mHdJtnSdsQty9ZX0W8SDb1)...
[2019/07/29 14:59:27] ...Load succeeds
[2019/07/29 14:59:28] Starting Match...
[2019/07/29 14:59:28] ...Synchronization
[2019/07/29 14:59:30] ...Play

Happens with Port 5004 to (2354 / 3454 / 5004)

[nighthawk4571]

OK, so the ports are not an obvious cause.

Unless someone else has a good suggestion, I think we need to go through a careful process of elimination. Looking at your latest log, it looks like your server is talking quite well to the 'net, so although this shows as a 'master server error', I think there has to be something else wrong at your end. This could still be a setting which we've missed or it could be a dodgy file.

Firstly, I would be inclined to remove the 'StadiumA1.Map.Gbx' file and restart the server and see what happens. The 4 294 967 291 error code - similar to a stack overflow - might actually be a clue (e.g. that file is damaged or corrupt enough to trip system processes?)...

Cheers .....

[kripkee]

OK, so the ports are not an obvious cause.

Unless someone else has a good suggestion, I think we need to go through a careful process of elimination. Looking at your latest log, it looks like your server is talking quite well to the 'net, so although this shows as a 'master server error', I think there has to be something else wrong at your end. This could still be a setting which we've missed or it could be a dodgy file.

Firstly, I would be inclined to remove the 'StadiumA1.Map.Gbx' file and restart the server and see what happens. The 4 294 967 291 error code - similar to a stack overflow - might actually be a clue (e.g. that file is damaged or corrupt enough to trip system processes?)...

Cheers .....

Ahoi,

Well, after I get this kind of error, I can't start anymore a Maniaplanet server because of:

Code: Select all

[2019/07/29 15:54:48] Starting ManiaPlanet Date=2019-07-05_12_00 Svn=93845 GameVersion=3.3.0...
[2019/07/29 15:54:48] Configuration file : dedicated_cfg.txt
[2019/07/29 15:54:48] Loading system configuration...
[2019/07/29 15:54:48] ...system configuration loaded
[2019/07/29 15:54:48] Loading cache...
[2019/07/29 15:54:48] ...OK
[2019/07/29 15:54:48] Loading dedicated server configuration...
[2019/07/29 15:54:48] ...Dedicated server configuration loaded
[2019/07/29 15:54:48] Connecting to master server...
[2019/07/29 15:55:18] ...master server error: (12 002) Cannot connect to the server (12002)
[2019/07/29 15:55:18] ...ERROR: Cannot connect to the server (12002)
[2019/07/29 15:55:18] Identifying on master server...
[2019/07/29 15:55:48] ...master server error: (12 002) Cannot connect to the server (12002)
[2019/07/29 15:55:48] ...ERROR: Cannot connect to the server (12002)
[2019/07/29 15:55:48] ERROR: Connection to master server lost. Exiting...
[2019/07/29 15:55:48] Exiting...

I need to restart my network and I run some server for a while, but then I got something like that on my other post with this big number 4 294 967 291^^

I am not sure, if there is a timer or something. Maybe the communication get blocked after an amount of time, I don't know.

With "iptables -L INPUT -v -n" I try to check, if incoming IPs are blocked, but it's empty
____________________
Edit (29.07.2019 22:08): After reinstalling Debian 10, I can't still start a server "on a normal" way. I have to enter /etc/init.d/networking restart and the I can start them for the moment, but they going to rip after ~20-30 minutes because of the errors which I posted before

I am going to try to contact hetzner.de if there is a connection issue with your masterserver, on the other side I hope the masterserver just don't cut connection with me.

I tested the same thing with "the-bigG" which has the same system like me and his server is running fine (debian 10) too.

I am pretty exhausted, but I hope there is somewhere a solution over the rainbow

Good Night!

[nighthawk4571]

Good morning kripkee.

Yes, this log shows a new problem - that looks like a connection time-out - probably separate from your original issue.

Good idea to ask hetzner.de to check routers etc for you. Then go back to the original server problem.

Cheers .....

!!! Did you remove the map? Did you load another one and edit the maplist file? !!!