[TM2] Lost some titles after update

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matt0926
Posts: 46
Joined: 02 Jun 2017, 20:39

[TM2] Lost some titles after update

Post by matt0926 »

After the last update for this game, I had lost some of my titles I purchased. I can't launch Trackmania Valley and some other titles , it's giving me an option to buy the game but I already did. I tried to redeem my key again and it tells me I already used this key. Any help please?
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TMarc
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Re: [TM2] Lost some titles after update

Post by TMarc »

Check if the game has started with your existing Maniaplanet account.
Where did you purchase the previous keys in the past?
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Patriot1
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Joined: 13 Jul 2011, 22:04

Re: [TM2] Lost some titles after update

Post by Patriot1 »

If someone has a duoaccount with which he bought an Envi, he could play under MP3 the other Envi's also. This has changed with MP4, now he can only play the purchased title. For all others, a key is requested or the purchase offered.
==** Persönliche Meinungen sind hier unerwünscht, also lest einfach nicht was geschrieben steht **==
_________________________________________
matt0926
Posts: 46
Joined: 02 Jun 2017, 20:39

Re: [TM2] Lost some titles after update

Post by matt0926 »

TMarc wrote: 02 Jun 2017, 20:55 Check if the game has started with your existing Maniaplanet account.
Where did you purchase the previous keys in the past?
I bought directly from the Maniaplanet site , and I still got the email which has my receipt and activation key.
Patriot1 wrote: 02 Jun 2017, 22:16 If someone has a duoaccount with which he bought an Envi, he could play under MP3 the other Envi's also. This has changed with MP4, now he can only play the purchased title. For all others, a key is requested or the purchase offered.
I only have one account so I don't think something like that could be the problem.
matt0926
Posts: 46
Joined: 02 Jun 2017, 20:39

Re: [TM2] Lost some titles after update

Post by matt0926 »

So nobody can help me?
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TMarc
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Re: [TM2] Lost some titles after update

Post by TMarc »

Did you login on the new player page?
https://v4.live.maniaplanet.com/

There have been some account related issues in the past days which should have been solved now, according the the replies in the other topics.

Please try again and report.
matt0926
Posts: 46
Joined: 02 Jun 2017, 20:39

Re: [TM2] Lost some titles after update

Post by matt0926 »

Yes the player page works for me . I can log in without a problem. It's just the problem of launching other titles.
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TMarc
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Re: [TM2] Lost some titles after update

Post by TMarc »

One cause is this:
Cerovan wrote: 08 Jun 2017, 09:07
745 wrote: 08 Jun 2017, 00:06 More than half the custom titlepacks I had vanished from my account today.
If you've just import your account in MP4 and the vanished title pack were on MP3 but not (yet) on MP4, that's normal.
matt0926
Posts: 46
Joined: 02 Jun 2017, 20:39

Re: [TM2] Lost some titles after update

Post by matt0926 »

Yes , so how can I get my vanished title packs back?
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TMarc
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Re: [TM2] Lost some titles after update

Post by TMarc »

you will have to wait until the title pack creators have 1. updated them to the changes in Maniaplanet 4 and 2. uploaded their updated packs into the new system of Maniaplanet 4.

If you cannot wait, you could install the "last" Maniaplanet 3 version, but this does not work with updated servers then.
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