Basic help (technical and account/key)

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Alinoa
Nadeo
Nadeo
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Re: Basic help (technical and account/key)

Post by Alinoa » 01 Apr 2019, 11:39

Hi,

Could you please do as follows?
1. ask for a new validation code on https://www.maniaplanet.com/account/validation-code
2. transfer planets to the server by using https://www.maniaplanet.com/account/planets and tell us if it works.
Ubisoft Support
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fun123
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Joined: 23 May 2019, 19:15

Re: Basic help (technical and account/key)

Post by fun123 » 23 May 2019, 19:18

Hello, I was pointed from Ubisoft support to this thread so I can report problem with my account.
It says that key is invalid and i can't login. I didn't play tmnuf for quite some time, but i managed to find email confirming purchase, and containing key.
Thanks in advance

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Alinoa
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Nadeo
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Re: Basic help (technical and account/key)

Post by Alinoa » 24 May 2019, 09:00

Hi,

The support can help you out to retrieve your account thanks to your key. I invite you to contact them again at https://www.ubisoft.com/.
Ubisoft Support
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daddyhunter
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Joined: 04 Jan 2021, 20:57

Re: Basic help (technical and account/key)

Post by daddyhunter » 04 Jan 2021, 21:00

Hello,

I lost access to my planets and using them by reinstalling the game after a long time.
Now, the problem is I dont remember my validation code, and when I created the account, I didnt link an email to it, so I cannot send it there. Also, I dont know where is my purchase key, because I bought the game via Steam, Trackmania as anniversary pack.

How can I get access back to spending planets? Thanks

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Alinoa
Nadeo
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Joined: 14 Jun 2010, 11:55
Location: France, Paris
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Re: Basic help (technical and account/key)

Post by Alinoa » 05 Jan 2021, 09:40

Hello Daddyhunter,

Please contact the Ubisoft support regarding your account issue by giving them all information that you have.

Cheers :)
Ubisoft Support
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More information about maniaplanet, support, contents, community activities: useful links

ManiaPlanet technical documentation portal (Dedicated server, Mediatracker, ManiaLink, ManiaScript, Titles...)

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