Where can I find account support?

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CXgamer
Posts: 15
Joined: 07 Jul 2010, 17:12

Where can I find account support?

Post by CXgamer » 09 Jul 2012, 22:57

Hi,

I've been playing this game since beta, preordered for it and everything. But now I want to donate all my credits to some server because I don't know what to do with them otherwise, but it asks me for my validation key. So I go to the validation key page on the player page online, which asks me for a player key. So I go to the player key page, which says this;
You can enter your player key to associate it to your account.
It doesn't list the key I used to activate my account CX_gamer. So now I can play, but not donate.

I tried locating account support, I enter I'm from the UK because I don't speak french. But then it doesn't list MediaPlanet or Trackmania² in the game list of windows. When attempting to ask a question, I need to create another account.

I'm so confused, and I'm helpless in situations like this. I've got trouble understanding simple schedules, and this is hard for me. I just don't understand this game at all. The only thing I know is driving. :(

What can I do now? Thanks.

CX

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jonthekiller
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Joined: 15 Jun 2010, 11:07
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Re: Where can I find account support?

Post by jonthekiller » 10 Jul 2012, 07:38

You need to send a mail at support.maniaplanet.en@gamesplanet.com
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Alinoa
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Joined: 14 Jun 2010, 11:55
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Re: Where can I find account support?

Post by Alinoa » 10 Jul 2012, 09:04

To retrieve your TM² player key, please contact the Ubisoft support at http://support.ubisoft.com :)
Ubisoft Support
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CXgamer
Posts: 15
Joined: 07 Jul 2010, 17:12

Re: Where can I find account support?

Post by CXgamer » 10 Jul 2012, 10:08

Thanks guys!

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