(CODE) Tm2 code still not come through

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oOR3MIOo
Posts: 6
Joined: 15 Sep 2011, 20:40

(CODE) Tm2 code still not come through

Post by oOR3MIOo » 18 Sep 2011, 13:39

A couple of days ago i mistakenly typed in the wrong recipient email for my trackmania 2 cd code, and i emailed trackmania about this, they gave me a reference number and told me to wait and theyd sort it asap, its now sunday(i sent it thursday night) and i still havent been sent another cd key, even though people say the average wait time is 48 hours, what do i do? i have been waiting 4 days and no code :(

arweed
Posts: 2
Joined: 19 Sep 2011, 17:30

Re: (CODE) Tm2 code still not come through

Post by arweed » 19 Sep 2011, 17:33

I have the same problem, but i have used mye main mail-account but still no activation code is sendt to me..

Also waitin for the answers form a "agent" hope this thing works out fast! :evil:

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kalimerre
Posts: 1173
Joined: 15 Jun 2010, 11:05
Location: Paris

Re: (CODE) Tm2 code still not come through

Post by kalimerre » 19 Sep 2011, 18:07

With the installer problem, and the mail or key problem they have a lot of mails. Don't panic they will answer you soon ;)

arweed
Posts: 2
Joined: 19 Sep 2011, 17:30

Re: (CODE) Tm2 code still not come through

Post by arweed » 19 Sep 2011, 18:30

How long is normal wait time before they raply?

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kalimerre
Posts: 1173
Joined: 15 Jun 2010, 11:05
Location: Paris

Re: (CODE) Tm2 code still not come through

Post by kalimerre » 19 Sep 2011, 18:31

I actually don't work for Metaboli so i can't know their wait time before an answer, but they work on each problem and i understand you about the time to wait but it's the only solution if they want to help everybody ;)

trommis
Posts: 3
Joined: 28 Sep 2011, 20:17

Re: (CODE) Tm2 code still not come through

Post by trommis » 28 Sep 2011, 22:43

Same problem here. I payed €19,99 (by VISA) for this game, and did not recieve any code.
A total waste of money, and another angry norwegian :-(

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kalimerre
Posts: 1173
Joined: 15 Jun 2010, 11:05
Location: Paris

Re: (CODE) Tm2 code still not come through

Post by kalimerre » 28 Sep 2011, 22:44

You need to contact : Support.maniaplanet.en@gamesplanet.com
You explain them your problem and try to include these informations : the order ID, the mail used to do the purchase and/or the Paypal transaction ID.
Please don't make 4 post for the same problem ... Thanks

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