[CLOSED] [TM2] Did not receive key email

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widden
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Joined: 21 Sep 2011, 14:27

[CLOSED] [TM2] Did not receive key email

Post by widden » 21 Sep 2011, 14:31

Gents, I've purchased the game about 12 hours ago earlier today, and still haven't received the email containing the key.
Who do I need to contact regarding this?

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jonthekiller
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Re: Did not receive key email

Post by jonthekiller » 21 Sep 2011, 14:33

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kalimerre
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Re: Did not receive key email

Post by kalimerre » 21 Sep 2011, 14:34

You need to contact Support.maniaplanet.en@gamesplanet.com if you buy your game on Metaboli/gamesPlanet
You explain them your problem and try to include these informations : the order ID, the mail used to do the purchase and/or the Paypal transaction ID.

Or contact http://support.ubisoft.com if you buy it from Ubishop.

widden
Posts: 5
Joined: 21 Sep 2011, 14:27

Re: Did not receive key email

Post by widden » 21 Sep 2011, 14:35

kalimerre wrote:You need to contact Support.maniaplanet.en@gamesplanet.com if you buy your game on Metaboli/gamesPlanet
You explain them your problem and try to include these informations : the order ID, the mail used to do the purchase and/or the Paypal transaction ID.

Or contact http://support.ubisoft.com if you buy it from Ubishop.
thanks guys, will do - I've bought it here on this site.

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