Basic help (technical and account/key)

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mooseman2099
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Re: Basic help (technical and account/key)

Post by mooseman2099 » 21 Apr 2013, 11:24

My previous post Planet Payments, I was wondering if here is best, the validation key code 3 letters for Stadium is the code that does not work on my dedicated server, I had to use my Canyon validation key code to pay planets to the server.

I have bought stadium so planets should work with this validation key, or does the game get attached to the First bought game through Maniaplanet using that validation key code.

Just incase its a bug thought i would let you know, what happens to my versions.

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TMarc
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Re: Basic help (technical and account/key)

Post by TMarc » 21 Apr 2013, 17:42

Please make sure you have selected the right game type in the dropdown on the player page.
Because the default might be Canyon...
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mooseman2099
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Re: Basic help (technical and account/key)

Post by mooseman2099 » 24 Apr 2013, 17:09

Thanks Tmarc not realy sure what i selected, but it does not tell me what i selected in the first place, so ill go with you on this m8 np :).

But why would i not be able to pay planets the same as anybody else as its nothing to do with me playing game, the server? just a question.

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TMarc
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Re: Basic help (technical and account/key)

Post by TMarc » 24 Apr 2013, 21:18

First think, I'm wondering about the 3-letter-code. I thought the validation codes all have 5 letters, but I might be wrong here ;)
Second thing, I did not completely got which kind of accounts you have.
I am using my Canyon Account also for Stadium and Storm.

Regarding skins and mods, probably a purchase for Stadium might be possible only after the release,
and actually it also might not possible to do anything with Planets using just a open beta account anyways.
I recently tried to donate on a Stadium server, but there I got a message that something was not validated,
perhaps it is the same thing here: no purchase, no donation while the game is not released.

I have to try to donate on a different Stadium server later...
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BALANCEMAKER
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Re: Basic help (technical and account/key)

Post by BALANCEMAKER » 07 May 2013, 10:21

hi, i´ve purchased trackmania 2 STADIUM a few days ago from steam. i have all the codes sent by steam by email, no problem. i enter in the game by steam automatically. question is : how do i know i have the original copy? i don´´t know the diferences between the beta and my version... do betas have "planets" or can they bet? if i loose my PC steam will re install the game by itself? btw inside the game it says the key ia already validated i just don´t know if it is mine!

what´s the diference between beta and pre ordered? 8-)
thanks

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Cerovan
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Re: Basic help (technical and account/key)

Post by Cerovan » 07 May 2013, 14:05

You shouldn't see a button to buy Stadium on the interface, moreover you should be able to use a custom skin for your car and to spend planets.

You'll see better all you've got from having a paid version when you game will be out of Beta ;)
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loxis
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Re: Basic help (technical and account/key)

Post by loxis » 09 May 2013, 00:33

hi sorry for my english, can someone help me please.
i have trackmania 2 canyon, and i dont remember my account password :( , i know it can be sent to me by email, but the problem the email address that is related to my account is hacked and blocked (stupid hotmail) :/ if i want to change the email i need the validation code(i dont know it) and i cant access my player page to generate it because of forgotten password :?
what can i do??
thank you

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TMarc
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Re: Basic help (technical and account/key)

Post by TMarc » 09 May 2013, 00:36

Do you still have the proof of purchase, and the player key?
Then please contact the support of the shop you have purchased the game:
most probably gamesplanet or Ubisoft.
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Harrison_rus
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Re: Basic help (technical and account/key)

Post by Harrison_rus » 13 Jun 2013, 07:43

Hello everyone. (oh, finally found support) My problem:
June 10 2013 at 16:00 I decided to buy TM2 Stadium. Bought as normal from my email allow and WebMoney.
In the end, I did not come to any e-mail notification that my order is being processed, although this all worked.
Russian saying that e-mail my type is not supported (@yandeks.ru) and because of this, nothing has come to my email. (I could not make a mistake in your email!)
And what do I do? Money lost in vain. I'm very sorry for them, because I'm just a poor student who has no job ...
The proof is that I have everything worked before:
Image
Receipt from the purchase of TM2 stadium:
Image
Last edited by TMarc on 13 Jun 2013, 22:23, edited 1 time in total.
Reason: deleted mail adress to prevent spam
Image

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Cerovan
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Re: Basic help (technical and account/key)

Post by Cerovan » 13 Jun 2013, 09:05

You should contact both WebMoney and GamesPlanet Support (support.maniaplanet.en@gamesplanet.com) to sort this out :)
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