Bought TM United, cant play

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nicholas12345
Posts: 1
Joined: 10 Dec 2012, 06:16

Bought TM United, cant play

Post by nicholas12345 » 10 Dec 2012, 06:19

So I bought Trackmania United a long time ago and played it online. Now I can't remember my account information, I cant create another account with the same key, and when I press retrieve account information it says it can't send an email because I have the 'wrong account name'.

What do??

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TMarc
Posts: 13910
Joined: 05 Apr 2011, 19:10
Location: Europe
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Re: Bought TM United, cant play

Post by TMarc » 10 Dec 2012, 11:30

Do you still have the proof of purchase, billing information and the key that was assigned to you?
Please write to the support
Alinoa wrote:Please contact Ubisoft Customer Services Centre On-Line at http://support.ubi.com.
If for any reason you do not find the answer to your question, you can click on the Ask a question link in the FAQ to send them an email, ensuring that they get all the important information on your system and your problem so they can answer correctly the first time.
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