Uplay Synched Old Cloud Files

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aspeta
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Uplay Synched Old Cloud Files

Post by aspeta » 05 Dec 2016, 15:27

So, I will start by saying that for life circumstances, i often have to play TMTurbo offline.
After being playing some weeks with uplay offline, Cloud files were 1 month older than my offline files.
This afternoon i decided to Launch Uplay in Online mode, and when i started the game, it asked to synch files with the cloud, so i did it in order to get my offline progress to the cloud.
This is where everything went into a disaster. Uplay didn´t synch my offline progress with the cloud, but the cloud files synched with my offline progress.
I basically lost 3 of the hardest SuperTrackmaster Medals that i played offline.
I will prove those times here:
**Using Urls for 800+Px pictures**
MAP 84
https://puu.sh/sEZMk/27ec8531f3.png
Image
MAP 89
https://puu.sh/sEZOa/adb684b2fe.png
Image
MAP 99
https://puu.sh/sEZQN/f366d4e626.png
Image
MAP 133
https://puu.sh/sEZUH/7478c648f7.png
Image

I also have an excel sheet where i keep track of my progress:
https://puu.sh/sF06m/9e05608731.png

So all these 4 are maps where i lost the STMs that i spent a lot of hours on.

Is there any way that i can recover the local files that uplay overwrote with the confusing synch message that made the Cloud replace all these times, or any way that i can replace thos map times from where i own the replays that i drove?
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Spammiej
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Re: Uplay Synched Old Cloud Files

Post by Spammiej » 05 Dec 2016, 15:28

FeelsBadMan

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Miss
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Re: Uplay Synched Old Cloud Files

Post by Miss » 05 Dec 2016, 16:05

You should probably also report this to Uplay support or something, perhaps they can improve that message you get to better explain what's going to happen.
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aspeta
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Re: Uplay Synched Old Cloud Files

Post by aspeta » 05 Dec 2016, 16:12

Do you know if there is any chance that the files that the cloud replaced are hidden somewhere? I havent clleaned the Recycle bin or deleted anything.
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Miss
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Re: Uplay Synched Old Cloud Files

Post by Miss » 05 Dec 2016, 17:09

I doubt you can get the original files back if Uplay overwrote them in-place, but I don't know enough about Uplay to say for certain.
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Re: Uplay Synched Old Cloud Files

Post by Hylis » 13 Dec 2016, 18:45

There are two things: one is the cloud synchro of files made by uplay and the other one is the synchro on the trackmania services based on the record you made. We have looked and probably that 2 of your records will be synchro from Trackmania, but we expect that 2 will be lost by the overwrite of the save: On 84 you will have 44''02 instead of 43''96, On 89 you will have 50''55 instead of 50''24. if you do not synchronize your save, I suppose that the Trackmania service will keep your record seamlessly.

aspeta
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Re: Uplay Synched Old Cloud Files

Post by aspeta » 15 Dec 2016, 01:13

Yes, that´s exactly what happenned. I got back two of them as you said,so it won´t be that hard got get back to where i was, thx for looking into that. :thumbsup:
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