help pls

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Nobleadam1
Posts: 3
Joined: 30 Dec 2017, 09:35

help pls

Post by Nobleadam1 »

i tried to recover my password for track-mania canyon and the link it sent me a link, i clicked on it and it diddnt work it said "The activation key you supplied does not match any in the database." i tried to do it again and it came up with the same thing

help please i really want to play the game again
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TMarc
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Re: help pls

Post by TMarc »

Could you please explain more in details what you have tried?

Did you visit the new player page? https://v4.live.maniaplanet.com/login
In worst case please contact the Ubisoft support.
Nobleadam1
Posts: 3
Joined: 30 Dec 2017, 09:35

Re: help pls

Post by Nobleadam1 »

well i tried passwords i thought my acc might be and non of them went through so i clicked forgot password. It asked me to put in my email, i did that then it said it sent something to my email to change my password, I find it and click the link the page then says "The activation key you supplied does not match any in the database." i tryed it again and it says the same thing.
Nobleadam1
Posts: 3
Joined: 30 Dec 2017, 09:35

Re: help pls

Post by Nobleadam1 »

I tryed creating a new account and because im on steam it says an account is all ready connect to steam
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TMarc
Posts: 15441
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: help pls

Post by TMarc »

In steam the key is always automatically bound to the first Maniaplanet account created after the installation.
If you don't know anymore you need to contact the Ubisoft support unfortunately.
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