Cannot connect to the master server since last update[fixed]

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nevermind1993
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Joined: 11 May 2017, 18:09

Cannot connect to the master server since last update[fixed]

Post by nevermind1993 » 09 Jul 2018, 05:54

Hello,

The title pretty much sums up my problem. But here is a little bit of in-depth:

I have never had issues with connecting to a game before. Yes I did have issues with creating lobbies or hosting my own local server because of NAT, but never connecting. I can connect to absolutely everything on the web and any game, besides Maniaplanet.

Here comes the weird part, I have tried pinging the "relay02[dot]v02[dot]maniaplanet[dot]com" (this was usually the server my game was connecting before) and it receives almost consistent time outs. Sometimes 2/20 pings it receives a response (I have no idea how). This happens on my PC, laptop, phone which are all connected to the same router. But, if I try to ping the server with my phone connection I have absolutely no issue, it receives consistent responses.

Because of this, I have enabled NAT port forwarding for the TM ports (2350-2450; 3450-3550) and somehow it worked for like 30 seconds. It allowed me to connect to the game and it worked until I closed it (had no issue while playing online, but it was only one server, could not connect to another).

Now I have also seen that ports 80 and 443 have to be enabled for TM to work which is pretty much any online app, but as I have said I have no issue with connecting to anything else.

What I assume is that there is a mix of Maniaplanet and my Connection problem, but I'm literally out of ideas to try... This has never happened before.

Let me know if something is unclear and I will give further details.

Thank you.

speedychris
Posts: 138
Joined: 29 Dec 2011, 20:47

Re: Cannot connect to the master server since last update

Post by speedychris » 09 Jul 2018, 09:09

my MP connectet today to relay01[dot]v04[dot]maniaplanet[dot]com, i think your url is wrong.

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Miss
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Re: Cannot connect to the master server since last update

Post by Miss » 09 Jul 2018, 09:13

The relay used is random.
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nevermind1993
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Re: Cannot connect to the master server since last update

Post by nevermind1993 » 09 Jul 2018, 09:31

Yes, the relay doesn't matter, from what I have seen now the game is stuck at init[dot]v04[dot]maniaplanet[dot]com, which I suppose is the initial server the game connects to.

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nighthawk4571
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Re: Cannot connect to the master server since last update

Post by nighthawk4571 » 09 Jul 2018, 10:41

When your game restarted after the update, did you get the question (small white box) re allowing Maniaplanet to connect to the internet? Has your firewall now blocked the game?
Might be worth checking the settings anyway, as some recent updates have created multiple Maniaplanet entries in the firewall list for some reason (Win 10) - some marked as 'Private', some as 'Public' and some as both.

The issue with your ping seems a bit weird but I suspect your router might need to be rebooted, assuming I understand correctly that all devices connecting via the router have problems but your 'phone connects to the 'net directly.

Cheers :pil
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nevermind1993
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Re: Cannot connect to the master server since last update

Post by nevermind1993 » 09 Jul 2018, 12:39

After the update I did not get the window that asks for the firewall "allowance", because it is already allowed (network hasn't changed between updates).
My windows firewall is not used because it is overriden by BitDefender firewall. Inside bitdefender all ports are allowed, and maniaplanet (both game and launcher) have full access. I have tried disabling the antivirus and let the windows firewall and then got the window you mentioned and allowed the game, still with no change.

About the router, every time after setting up the NAT ports I have restarted it.

I will check the windows 10 firewall when I get home from work as you suggested.

nevermind1993
Posts: 6
Joined: 11 May 2017, 18:09

Re: Cannot connect to the master server since last update

Post by nevermind1993 » 09 Jul 2018, 15:14

Update regarding the topic:
I have reset router settings to default and remade the connections again and it seems to work consistently, I guess the topic can be closed.

Thanks for the help guys :)

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nighthawk4571
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Re: Cannot connect to the master server since last update

Post by nighthawk4571 » 10 Jul 2018, 01:39

:thumbsup: :clap: ..... :3

Good to hear. :pil
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Alinoa
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Re: Cannot connect to the master server since last update[fixed]

Post by Alinoa » 10 Jul 2018, 14:01

Hey nevermind1993,

Good news and thank you for having shared your solution on forums ^_^
This may help other players as well :thumbsup:
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