Changing mail adresse on very old account

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Pwik
Posts: 1
Joined: 06 Apr 2020, 17:24

Account Issues

Post by Pwik » 06 Apr 2020, 17:28

Hey all,


I just bought my new PC and decided to boot up TM2 on it.
The real problem is here : I'm launching from Steam and when I arrive on Maniaplanet, I cant find back my account name.
The only way to get back a password is to give the account name and the mail adress. Real problem is that I can't recall at all and I dont want to pay 10 other euros just to get back on the game. What can I do considering I can provide the CD Key that I have on steam ?

Thanks

gutster
Posts: 1
Joined: 06 Apr 2020, 20:52

Changing mail adresse on very old account

Post by gutster » 06 Apr 2020, 20:56

Hello guys,

I recently lost my mail account (cancelled my internet provider and they deleted my mail), which was linked to my Maniaplanet account that I havent used in ages (Last was around 2016 where I bought TM2 Stadium). Now I cant reset my password because I am pretty sure MP3/Mp4 wasnt released back than and I dont have access to the mail adress anymore.

Anyone here that knows a support adress or something that I can contact?-

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TMarc
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Location: Europe
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Re: Changing mail adresse on very old account

Post by TMarc » 06 Apr 2020, 21:48

Simply spoken: Ubisoft.
They handle account related issues.
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TMarc
Posts: 15261
Joined: 05 Apr 2011, 19:10
Location: Europe
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Re: Changing mail adresse on very old account

Post by TMarc » 06 Apr 2020, 22:12

Merged topics, as the thing to do is the same - contact Ubisoft supporr.
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Discord: TMarc#3002

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