How to retrieve a game key?

Discuss everything related to Maniaplanet.

Moderator: English Moderator

Post Reply
CarlosG
Posts: 17
Joined: 08 Oct 2011, 08:49

How to retrieve a game key?

Post by CarlosG » 16 Aug 2017, 22:16

Hi all, i just realized that i lost my game key when i try to create a validation code. What i should do to retrieve my game key?
Thanks in advance.

User avatar
TMarc
Posts: 13915
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: How to retrieve a game key?

Post by TMarc » 16 Aug 2017, 22:22

If you have purchased the game in Steam sometimes before MP4 update, you should be able to see it in your library.
If you purchased it outside, e.g. Maniaplanet store, either contact that store support, or directly Ubisoft support.
But you might need a proof of purchase.
maniaplanet forum global moderator

Link list with FAQ, Support, Wiki, Tutorials, Community activities, and much more.

System specs: Intel i7-970 12GB RAM, nVidia GTX 970, Creative SB X-Fi, 2xSSD

CarlosG
Posts: 17
Joined: 08 Oct 2011, 08:49

Re: How to retrieve a game key?

Post by CarlosG » 16 Aug 2017, 22:46

do you know what kind of proof? Because i bought the demo version, i dont know the exact name, but the one before the final release and i'm afraid i lost the receipt and i only know that i bought it from maniaplanet web site. Thanks for the reply.

User avatar
TMarc
Posts: 13915
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: How to retrieve a game key?

Post by TMarc » 16 Aug 2017, 23:16

The proof of purchase is the mail from the shop that shows that you have purchased the game.
Or a copy of the bank account bill where the shop has got the money.
maniaplanet forum global moderator

Link list with FAQ, Support, Wiki, Tutorials, Community activities, and much more.

System specs: Intel i7-970 12GB RAM, nVidia GTX 970, Creative SB X-Fi, 2xSSD

Post Reply

Return to “Maniaplanet”

Who is online

Users browsing this forum: No registered users and 3 guests