The main message:
Nadeo, please check the activation of the Lagoon on my Maniaplanet account: max-sandhawk (must be the full version of Uplay)
[Ubisoft Support Ticket: 04792146]
I bought a Trackmania Lagoon in the Uplay store
1. I already have other environments and access to a special beta (Lagoon MPv4 beta+)
2. The game appeared in the Uplay library
3. There is no activation key in account settings. By email, the activation key was also not sent.
1. Where is the activation key?
2. How can I determine the activation status of the full version of the Lagoon, if there is also a "Lagoon MPv4 beta+" on the same account?
The amount of planets has not changed, so I conclude that the activation did not happen.
YevheniyB @ Ubisoft Support:
Nadeo, please check the activation of the Lagoon on my Maniaplanet account: max-sandhawk (must be the full version of Uplay)Hi MaxSandhawk!
Thank you for contacting Ubisoft support.
Recently you asked us about the activation of the game Trackmania Lagoon.
This game has been activated on your account. Recently, games sold in stores Ubisoft Store or Steam, do not have keys, as the key can not be transferred from one account to another, and also, the game remains tied to the account and the key can be used only once.
On this account, the game is activated and available for launch.
In order to access your Trackmania Lagoon game, please follow the instructions below:
Select the Trackmania Lagoon icon in the "Games" section of the Uplay application, and click "Download"
Download and install ManiaPlanet
Launch ManiaPlanet and create an account if you do not already have one
Download and play Trackmania Lagoon via ManiaPlanet
If you are having difficulty logging into your Maniaplanet account, please let me know, provide a screenshot of the error and I will do my best to help you resolve this issue.
If you have any additional questions, please let us know.
To contact us, you can respond to this application via support.ubi.com in the section "My appeals".
Ubisoft Support Service