Cant play the games i bought

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tailsrules72
Posts: 3
Joined: 02 Jan 2018, 23:30

Cant play the games i bought

Post by tailsrules72 »

I recently bought trackmania 2 valley , and lagoon as well as stadium and i cant play them. I get an error when i try to activate my steam key on maniaplanet it says its bound to another steam account and track mania 2 canyon works fine. You can even check my steam profile this is proof i own these titles http://steamcommunity.com/profiles/76561198353920607
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Skyslide
Posts: 223
Joined: 14 Dec 2014, 17:20

Re: Cant play the games i bought

Post by Skyslide »

maybe you should try to download valley and lagoon standalone, open it once and login with your real maniaplanet account, so if that login your gamekey gets automatic activated, atleast it was the case for me

worked fine for me
download both games, open both and login, should fix it
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tailsrules72
Posts: 3
Joined: 02 Jan 2018, 23:30

Re: Cant play the games i bought

Post by tailsrules72 »

i already installed the games on steam so i should download the standalone from the website. When i also tried activating my steam code on the player page it doesnt work.
tailsrules72
Posts: 3
Joined: 02 Jan 2018, 23:30

Re: Cant play the games i bought

Post by tailsrules72 »

when i open track mania 2 stadium this happens. If i cant play the game shouldn't i get a refund i dont want to do that.
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TMarc
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Re: Cant play the games i bought

Post by TMarc »

If you have purchased the games in Steam, then you absolutely neee to install them in stam, and also Lauch them from Steam.
The keys will be assigned automatically there to the Maniaplanet account you're using at the very first start of each game.

This means that you have to create one Maniaplanet account once, and always use this existing account successively for the other games as well.

If you try to enter the key in the game, it always give the shown message.
And you cannot start Canyon, and try to enter the key for Valley in the same running instance.
This is a known limitation of the steam version.

And if you have created several accounts you're in trouble.
The best would be to contact the Ubisoft support in this case.
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Miss
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Re: Cant play the games i bought

Post by Miss »

Yes, I think you're seeing this message because the game has already automatically registered the key for you, and you're trying to do it again. Kind of a misleading message, it probably should say something like "You have already registered this key".

Can you play Valley/Lagoon/Stadium just fine? (Also, Lagoon has a different registration process through Steam as Valley & Stadium, it's a little bit simplified there as there's no key involved at all.)
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