[CLOSED] [TM2][PAYMENT] Personal Mistake via Paypal

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Pinut
Posts: 2
Joined: 08 Sep 2011, 18:21

[CLOSED] [TM2][PAYMENT] Personal Mistake via Paypal

Post by Pinut »

I've already sent emails out but have no reply so far so I'm posting here.

Bought the game from http://uk-maniaplanet.gamesplanet.com/s ... nia-canyon via paypal. Few days later I check paypal, see what I think was a transaction I didn't do and dispute... Realised what It was after doing so and cancelled the dispute. Next day my paypal has the £19.99 back which I didn't intend to happen considering I did cancel the dispute ASAP after realising my error.

I want to give the 19.99 back but I assuming purchasing the game again from the URL above would be a bad idea as the account I created is still active.

Any chance the account could be fully deleted and key deactivated so I can purchase again? Unless there's a way of giving the £19.99 back without using the above URL as that would mean I receiving another key.

I feel pretty crap right now and stupid and just want it resolved.

Thanks



I'm going to refrain myself from logging into paypal when sleep deprived from now on.
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kalimerre
Posts: 1173
Joined: 15 Jun 2010, 11:05
Location: Paris

Re: [TM2][PAYMENT] Personal Mistake via Paypal

Post by kalimerre »

You need to contact : Support.maniaplanet.en@gamesplanet.com
In this mail you explain them your problem and try to include these informations : the order ID, the mail used to do the purchase and/or the Paypal transaction ID.
Pinut
Posts: 2
Joined: 08 Sep 2011, 18:21

Re: [TM2][PAYMENT] Personal Mistake via Paypal

Post by Pinut »

Ok thanks. Sent one with the details you suggested.

Hoping to get solved asap as I feel genuinely crap about it.
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