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Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 13 Jul 2012, 12:15
by PointlessButton
Gugli wrote:- When you launch "Maniaplanet.exe" it works at first.
True.
Gugli wrote:- When you try to join a game (probably same for editor) the game crashes.
True.
Gugli wrote:- Since you don't use the "ManiaplanetLauncher.exe" you logs won't be moved to CrashLogs, yet they should still be in your Documents\Maniaplanet folder, with a name looking like "ManiaPlanetLog-2012-07-12-21-01-38.txt". The last part of the name is the date and hour of the game's launch.

Do you have such logs ? Can you send one corresponding to a session where you tried to join a game and it crashed ?
True, there are files named "ManiaPlanetLog-YYYY-MM-DD-HH-MM-SS.txt", but all of them are 0 bytes and empty.

Here is the bug reproduction without launcher: youtu.be/xL4FFYzHCsE

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 13 Jul 2012, 13:28
by Lokeary
Execute the maniaplanet.exe as administrator . Save it in his properties, and set the lowest graphics too .

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 13 Jul 2012, 13:54
by PointlessButton
Lokeary wrote:Execute the maniaplanet.exe as administrator . Save it in his properties, and set the lowest graphics too .
Thanks for your suggestion, but, unfortunately, still no luck.

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 13 Jul 2012, 14:09
by Lokeary
I have a friend with the same bug of you :
-He uses the maniaplanet.exe
-Create an account and use a Beta key.
-Do 2 or 3 updates auto (Maniaplanet 2 , and a shootmania update).
-he succed to join a server and play in.

Did you have the updates?

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 13 Jul 2012, 14:22
by PointlessButton
Lokeary wrote:I have a friend with the same bug of you :
-He uses the maniaplanet.exe
-Create an account and use a Beta key.
-Do 2 or 3 updates auto (Maniaplanet 2 , and a shootmania update).
-he succed to join a server and play in.

Did you have the updates?
Thanks for suggestion. Yes, I have the latest updates. Tried to join a game, but it crashed again.

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 16 Jul 2012, 10:54
by Alinoa
To understand the issue, we need your game log, to get it please directly run the game (ManiaPlanet.exe) from your install folder (the dialog you got was displayed by the launcher and prevent you from running the game). Then go to your game user file folder to find the game log.
Could you also send us a dxdiag output file of your system ?

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 16 Jul 2012, 11:13
by PointlessButton
Alinoa wrote:To understand the issue, we need your game log, to get it please directly run the game (ManiaPlanet.exe) from your install folder (the dialog you got was displayed by the launcher and prevent you from running the game). Then go to your game user file folder to find the game log.
Could you also send us a dxdiag output file of your system ?
Wow! Right after I reinstalled the game, crash logs really started to appear. I am sending 2 of those and dxdiag output:

ilyi.net/My7FeW: DxDiag
ilyi.net/NZoh3g: LogCrash
ilyi.net/My7TTr: ManiaPlanetLog-2012-07-16-13-04-26

Thanks for trying to resolve this issue Nadeo!

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 16 Jul 2012, 17:06
by LuckyBoy
PointlessButton wrote: Wow! Right after I reinstalled the game, crash logs really started to appear. I am sending 2 of those and dxdiag output:

ilyi.net/My7FeW: DxDiag
ilyi.net/NZoh3g: LogCrash
ilyi.net/My7TTr: ManiaPlanetLog-2012-07-16-13-04-26

Thanks for trying to resolve this issue Nadeo!
Wow! You're using windows XP (SP3) but the game detect and uses DXGI instead of DDRAW7 to get available video memory !!
:o
"dxgi.dll" should be present only on windows vista or later !
Do you have an idea why this dll is present on your system ?

I'll add an additional check on windows version before using this dll.
The crash is only due to the fact the game believes you've only 64Mo of dedicated memory.

Thanks
LuckyBoy

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 16 Jul 2012, 17:30
by PointlessButton
LuckyBoy wrote:"dxgi.dll" should be present only on windows vista or later !
Do you have an idea why this dll is present on your system ?
Damn, of course! I should've guessed I have DirectX 10 patch, which allows me to use it on XP! :cry:

Re: [B.06/07/2012] Video Memory Is Too Low

Posted: 16 Jul 2012, 17:35
by LuckyBoy
PointlessButton wrote:
LuckyBoy wrote:"dxgi.dll" should be present only on windows vista or later !
Do you have an idea why this dll is present on your system ?
Damn, of course! I should've guessed I have DirectX 10 patch, which allows me to use it on XP! :cry:
Does it really work on D3D10 applications ? (because it seems to give us wrong values)