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Re: TM2 Canyon problem

Posted: 02 Sep 2013, 21:58
by xGuTeKx
At MediaPlanet and Steam I have the same login "xgutekx".

Nope server isn't running now. I've made server for fun not for profesional because my internet connection isn't that good.

Re: TM2 Canyon problem

Posted: 02 Sep 2013, 21:59
by TMarc
Ok. Let's see what Nadeo says about your issue :)

Re: TM2 Canyon problem

Posted: 02 Sep 2013, 22:05
by xGuTeKx
Ok thanks for interest anyway :) I'll wait for Nadeo answer.

Re: TM2 Canyon problem

Posted: 02 Sep 2013, 23:42
by TMarc
In the meantime please read this thread: http://forum.maniaplanet.com/viewtopic. ... 871#p90822

Re: TM2 Canyon problem

Posted: 03 Sep 2013, 02:30
by xGuTeKx
I also checked my proof of purchase and I didn't bought game exactly a year ago but in 01.10.2011

My version of the Trackmania 2 Canyon is Build: 2013-08-21_13_41

This is proof i have Trackmania2 Canyon on the steam
http://oi41.tinypic.com/2d8mluo.jpg

If is any way to show when game was added to my library at steam I can give screenshot but I don't know where I get this information

Re: TM2 Canyon problem

Posted: 03 Sep 2013, 09:28
by Alinoa
Regarding your key issue, I invite you to contact the Ubisoft support at http://support.ubi.com, and then click on the Ask a question link in the FAQ to send them an email.

Re: TM2 Canyon problem

Posted: 04 Sep 2013, 18:47
by xGuTeKx
Support doesn't help me because I didn't buy Trackmania from their shop...

Anyway I'll didn't buy any game from Nadeo and Ubi again.. even from official store.. because my key works in steam and I also played with this key for a long time and I didn't want pay twice for the same game.. you should understand me..

Thanks to ppl who try to help me..

Re: TM2 Canyon problem

Posted: 04 Sep 2013, 20:04
by TMarc
You did not buy a game from official shop, and when it is not working properly anymore, you complain and ask for official support? :roll:
It is not the fault of Nadeo or of UbiSoft.
Probably the key was marked invalid for ManiaPlanet, and you can only be lucky it is still working in Steam.
It is only a matter of time until it stops working there.
If it is a database issue, it is something different, but Nadeo need to find out, please be patient :)

Re: TM2 Canyon problem

Posted: 04 Sep 2013, 20:06
by Omnixor
TMarc wrote:You did not buy a game from official shop, and when it is not working properly anymore, you complain and ask for official support? :roll:
It is not the fault of Nadeo or of UbiSoft.
+1, be happy admins/mods still give you help and attention at all...