Can't play since MP4 update

Talk here if you need help about Maniaplanet or its games

Moderator: English Moderator

tmv
Posts: 6
Joined: 17 May 2017, 23:49

Re: Can't play since MP4 update

Post by tmv »

I'm not bumping my post to be rude, i'm asking for support for my broken game.
Like i said, as far as i knew this was the only place to ask for support, and i don't like it when i have to wait more than a week for an answer.
If you don't know what the problem is, atleast tell me that you don't know so i don't have to bump my post for attention.

Also, why do you even take my previous replies personally rather than just tell me that you are not an employee for the game...
If you don't work for maniaplanet you don't have to help me, just tell me you don't know and can't help me.
Is there no paid support staff working for maniaplanet?

I'm pretty sure my problem has something to do with the Timeout Detection & Recovery feature.. might do a complete re-install with fresh windows 10, maybe some files are corrupt, other games are working fine though.

Anyways, here is the most recent and complete crash log.

https://pastebin.com/Wy3PZkF7
TheBigMiike
Posts: 1256
Joined: 06 Mar 2013, 16:12
Location: Vendée | France
Contact:

Re: Can't play since MP4 update

Post by TheBigMiike »

Have you overclocked your graphic card ?
If so can you downclock your graphic card and try to play ?
Image Image
User avatar
TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: Can't play since MP4 update

Post by TMarc »

You first complained about missing answers and were bumping unnecessarily, so don't mix up things here.
In a forum there is not always a direct answer, especially for problem cases.
Because I saw that there was no further reply since a while I tried to help, but since this is also not welcome, you're right, I don't need to do.
But this is against my natural ;)

Thanks for the log.
Unfortunately there was no other recent topic regarding this DEVICE_HUNG error, I just checked the forum.

Typically a complete reinstall of Windows and the game would be the first recommendation, but this is most likely too easy as suggestion, and not what users want to hear, especially if anything else is working fine.

However I would recommend a reset of both the Maniaplanet settings, and the video driver settings w.r.t. Maniaplanet only.
This you can do e.g. by deleting the file Default.SystemConfig.Gbx in the Maniaplanet user files, and setting almost all video driver settings in the nVidia control panel for Maniaplanet to the defaults.
This should make sure that you did not select settings in the video driver which are contradictory to the settings in Maniaplanet.
Video drivers can have forced settings despite the capabilities of the games, and the observed behavior can be one cause.

Currently I'm using a GTX970 with driver version 376.53, without issues.
Perhaps you should consider to try an older driver (after ca clean uninstall of the nvidia driver) as well?

Interestig input, TheBigMiike, thanks! :thx:
Post Reply

Return to “Support & Bug Reports”

Who is online

Users browsing this forum: No registered users and 0 guests