[Fixed] Game crash while loading maniaplanet 4.0 map [Canyon]

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Gugli
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by Gugli »

Hello,

Does it crash with any map ? Or just with one specific map ? If it's one map, could you post a link to it.

Sorry for the bug :S
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

Gugli wrote: 19 Nov 2018, 16:59 Hello,

Does it crash with any map ? Or just with one specific map ? If it's one map, could you post a link to it.

Sorry for the bug :S

It crashes only on this map. It's a multilap canyon map, other maps from other env. works well.
Map link is in 1st post but here you go: https://tm.mania-exchange.com/tracks/15 ... -in-canyon
For TMarc it was working fine, for you will work too I guess. All crashlogs are in this topic.
Part of the crashlog: Image

I searched the DEVICE_HUNG error on google and it has to do something with DirectX. May that help.
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

Just did my graphic card driver clean instalation. Still crashes at the same track. Please help me or tell me there's a fix on the way...
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by Alinoa »

Hi,

What is your account login ?

Cheers :)
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

Alinoa wrote: 20 Nov 2018, 11:45 Hi,

What is your account login ?

Cheers :)

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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

I just did a clean windows 10 instalation. Still crashes at the same map with same crashlogs as before. I'm tired of this, can I get reply will it get looked into?
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

Okay, the update fixed the crash but it's now black screen when loading same track that caused the crashing of the game.
Video link: https://www.youtube.com/watch?v=eq1rpE6DLm0
Edit: No crashlog cause it doesnt crash. :lol:
Amd Radeon R5 M330.
Edit 2: Just tried opening map in the editor, crashes.
Crashlog: https://drive.google.com/open?id=1SWiDk ... 9b5DWkKfJl
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by LuckyBoy »

Hi,
Looking at your log it looks your graphic driver is not up to date (17.10.682 instead of 18.9.3).
Could you try to update your AMD graphic driver, and test again please ?

IF the bugs stills occurs with last driver, please
a) install and run the last maniaplanet_with_log's exe
b) reproduce the game crash and the driver crash
c) post the log crash / game log (s) here

IF the last driver also fails we'll send the bug to AMD team, then we'll need a clear and robust repro (not random if possible).

Thanks
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

LuckyBoy wrote: 23 Nov 2018, 09:44 Hi,
Looking at your log it looks your graphic driver is not up to date (17.10.682 instead of 18.9.3).
Could you try to update your AMD graphic driver, and test again please ?

IF the bugs stills occurs with last driver, please
a) install and run the last maniaplanet_with_log's exe
b) reproduce the game crash and the driver crash
c) post the log crash / game log (s) here

IF the last driver also fails we'll send the bug to AMD team, then we'll need a clear and robust repro (not random if possible).

Thanks
Hello. I've tried instaling latest driver but I can't install it cause I get 1603 error message. I tried to fix that error via article on the site and still nothing. I'll post the logs in an hour or so.
Btw.Before the mp 4.1 I had the newest driver 18.9.3 and crash still occured. After doing clean win. 10 instalstion I cant update them to newest version. In device manager after trying to update the driver it says that it us up to date.
Also the bug/crash is not random it happens all the time.

Cheers, I'll respond in an hour with logs.
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Re: Game crash while loading maniaplanet 4.0 map [Canyon]

Post by CatWithScarf »

LuckyBoy wrote: 23 Nov 2018, 09:44 Hi,
Looking at your log it looks your graphic driver is not up to date (17.10.682 instead of 18.9.3).
Could you try to update your AMD graphic driver, and test again please ?

IF the bugs stills occurs with last driver, please
a) install and run the last maniaplanet_with_log's exe
b) reproduce the game crash and the driver crash
c) post the log crash / game log (s) here

IF the last driver also fails we'll send the bug to AMD team, then we'll need a clear and robust repro (not random if possible).

Thanks
Hello! Sorry for replying again and the quote.
Here are my logs after running ManiaPlanetLogs.exe - https://drive.google.com/open?id=10lvqJ ... wb_SMS0pQ3
Weirdly enough while running ManiaPlanetLogs.exe the map crashed again. While runing normal verision of ManiaPlanet.exe it doesn't crash.
Edit: Small update -I've installed most recent version of the graphic driver (thanks to the adm support contact) but still I've got same issue - black screen.
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