[CRASH] Opening any map makes the game crash

[Demented]

@ Nighthawk & TMarc:
When I see people taking their time to try and help others like this I realize, that this is a large part of why I love this game & community like I do.

[TMarc]

Thank you, Demented

[Panimioul]

Hey guys ! Thanks for the suggestions.

The debug version's log is way more detailed it's impressive ! I don't feel like I can understand exactly what happened but it surely helps more than a regular crashlog.

Using this debug version, when I launched the map, the game instantly just crashed. Here's the detailed log :

ManiaPlanetLog-2019-02-01-18-08-25.txt

(128.65 KiB) Downloaded 75 times

To answer nighthawk, I do run full checks on a daily basis. I just don't activate defender for most of the time, as it doesn't allow me to do what I want to do with my computer 90% of the time. There have been no issues encountered since I got this computer, which is pretty new. I bought it at the end of august for class, but since I have so much free time at school, I kinda wanted to be able to build maps when I do have free time . And, yeah, I had already had that thought so I uninstalled anything that could interfere and that I don't use too often, but that didn't change anything.

I hope you guys can find something with that more detailed log. I'm already making assumptions from what I read, but I'm gonna let people who know more about the game see the log before jumping to conclusion about what might be wrong, especially if nothing seems too wrong to you in the log

Thanks for helping out !
Panimioul.

[TMarc]

Thanks for the log, it is indeed very informative.

For example, you should try to run the original titles first, before launching any custom title like TMAll

So, start Maniaplanet, and then the simple basic Stadium, play solo. Is that working?

Other basic things to do:
- clean the game cache
- uninstall any station which is unused for longer time (as it may contain incompatible stuff)


A bit off-topic: funny to see some French stuff in an almost entirely English file:

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[Block](Warning) Variante de bloc avec un Solid mais sans BlockUnitInfos : variant air 0 [no devname] of "DecoCityCenterQuaysFreeClip"
[Block](Warning) Variante de bloc avec un Solid mais sans BlockUnitInfos : variant air 0 [no devname] of "CityCenterQuaysSeaToCityFreeClipLeft"
[Block](Warning) Variante de bloc avec un Solid mais sans BlockUnitInfos : variant air 0 [no devname] of "CityCenterQuaysSeaToCityFreeClipRight"
[Block](Warning) Variante de bloc avec un Solid mais sans BlockUnitInfos : variant ground 0 [no devname] of "DecoCityCenterQuaysBeachFreeClipLeft"
[Block](Warning) Variante de bloc avec un Solid mais sans BlockUnitInfos : variant ground 0 [no devname] of "DecoCityCenterQuaysBeachFreeClipRight"
[Block](Warning) PillarShapeMultiDir incoherent avec les informations de symetrie de la VariantAir principale dans le pilier :  "DecoCity_Pillar"

[nighthawk4571]

TMarc is far more experienced in reading these MP log files, so I hope he will forgive my presumption. I agree with the last post but would also suggest a further step:

Evidence - two things caught my eye.

1. * Problem with Lagoon blocks while opening map "very cool mappe"? :

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[Game] init challenge 'very cool mappe', 'DU91aiLMZNsTxHvGIsIo6HV8Hj1', env= Lagoon, deco= Day48
[Net] Purged manialinks media cache: 0
[UGC](Warning)  ":shared:\PacksCache\TMLagoon.pak", file "Mood.MoodSetting.xml": <Mood><Atmo>Can not find xml attribute <FogUseLighting>

... Followed by the series of French warnings... then:

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Assert Failed in c:\codebase\nadeo\engines\plug\source\plugmodelshading.cpp Line 1778
	=> '-1==_Mesh->Materials.FindPtr(FxMaterial)' failed.

2. * Just before the crash, maybe caused by failure to manage graphics resources/ process request to render? :

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[Hms] LightMap: Computing shadows: Quality=Very fast, cMapperTexelX=2 048, Bump=None
[Hms] UpdateMapping with TexelCountX=2 048 from compute
[Console](Info) [LM]     1.01 texel/m, AllocRatio=90.00%, AllocTexel=91.52%, 1 tries, 3581 blocs, 9017 alloc_nodes
[Dx11] !! Device Hung/Removed/Reseted: DEVICE_REMOVED !!
[Dx11] !! DeviceRemovedReason: DEVICE_HUNG

My naive guess is that some Lagoon files are corrupt. So, I suggest, if your advice brings no joy, to uninstall the Lagoon Title in-game, remove the TMLagoon@nadeo.Title.Pack file from the ManiaPlanet\Packs folder, then install a fresh copy of that Pack.

Apologies for the detail (yet again). I just can't help myself!

Panimioul, TMarc is one of the 'real' experts with these kinds of issues (outside of the NADEO studio), so at this point I will defer to him.

* Very kind comment from Demented (everybody's mate). Thanks!

Cheers ....

[TMarc]

Thanks for your kind words, Nighthawk

Just for your information, i'm also having some of those Lagoon related errors in my log, but Lagoon is still running fine on my side.

Another idea would be to check which tool or application is running in the background, like some video recording tool, benchmark or monitoring utility, communication tool etc.

And I wouldn't wonder if using tools like cccleaner excessively did not destroy some things which are actually necessary.

Probably a clean Windows reinstall and then a clean Maniaplanet install would work.

[Panimioul]

Hey, sorry for the late answer, I just had too much homework to answer fast.

To answer TMarc, every basic function in the game works fine. I can play solo, build new maps, play on online servers, no matter the titlepack. The only problem is opening maps created before the issue started. That's quite frankly extremely weird because we already narrowed it down to not being corruption from either the game or the map files.

I tried opening the map on the lagoon titlepack. It made me completely reset my computer as I was getting absolutely nothing from my screen. It was just completely black, there was no sound either. It did give me a file which I'll share with you in case it can help because it seems that something is lacking in my lagoon titlepack installation.

UGCErrorsLog.txt

(242 Bytes) Downloaded 78 times

I have already cleaned the game cache as nighthawk (I think, but I'm sure I did) suggested before.I've never used any tool like ccleaner or others like that. I tried clearing all useless processes in the background before actually launching the game, it didn't help and the game still crashed (not creating a crashlog).

About uninstalling titles, it tells me I can't empty the lagoon station. I also can't find any lagoon file in the packs folder (I suppose it's because I installed every envi from the tmall title). I'm going to do a new install and update you on that later.

[TMarc]

Ok.
Could you please upload the map or give the link to Mania-Exchange if you got it from there?

[nighthawk4571]

(I'm still here and a bit confused)

No TMLagoon@nadeo.Title.Pack.Gbx file in your Packs folder?
Did you originally make this map in TMAll or Lagoon?

Like TMarc, I would like to see this map...

Cheers ....

[niebo26]

Hello Panimioul,

Any update on this issue ? I'd love to know what happened next and if it's still an issue ^^

Niebo