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Re: KEY registration failed.The game KEY is not activated. W
Posted: 16 Dec 2011, 09:31
by RaverX
voltor wrote:Nadeo support is at best pathetic.
I hope not, but so far I would agree with you, I still wasn't contacted by anyone, except the user Cerovan who tried to help. But nobody else contacted me to fix this problem.
I don't understand this. Game producers complains that piracy rate is very high, but when an user PAY for the game they refund the money
How hard can it be to contact an user and solve an issue?
Re: KEY registration failed.The game KEY is not activated. W
Posted: 16 Dec 2011, 10:10
by jonthekiller
Cerovan is in vacancy this week and it's more a problem from Metaboli. If you haven't an answer Monday, please send a PM at Cerovan.
Re: KEY registration failed.The game KEY is not activated. W
Posted: 16 Dec 2011, 12:02
by RaverX
jonthekiller wrote:Cerovan is in vacancy this week and it's more a problem from Metaboli. If you haven't an answer Monday, please send a PM at Cerovan.
It's 100% a problema of Metaboli, they refunded me. Thank you for the advice, I will follow your suggestion.
Re: KEY registration failed.The game KEY is not activated. W
Posted: 19 Dec 2011, 20:30
by fozoms
Today is 19.12.2011.
Can I please have my account back now!?
Re: KEY registration failed.The game KEY is not activated. W
Posted: 21 Dec 2011, 18:42
by fozoms
anything, anyone?!??!
How many weeks have to pass for anyone to fix this mess?!?
Re: KEY registration failed.The game KEY is not activated. W
Posted: 21 Dec 2011, 19:06
by jonthekiller
Re: KEY registration failed.The game KEY is not activated. W
Posted: 21 Dec 2011, 19:31
by fozoms
Already done this, the pm was sent yesterday - he asked for the order ID of the game.
Still nothing....
Re: KEY registration failed.The game KEY is not activated. W
Posted: 21 Dec 2011, 19:35
by RaverX
I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
Re: KEY registration failed.The game KEY is not activated. W
Posted: 21 Dec 2011, 21:45
by Cerovan
@fozoms : I asked informations to Metaboli, i'll receive an answer tomorrow.
RaverX wrote:I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
If you have cleared your case with Metaboli : none

Re: KEY registration failed.The game KEY is not activated. W
Posted: 22 Dec 2011, 17:10
by RaverX
Cerovan wrote:RaverX wrote:I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
If you have cleared your case with Metaboli : none

They just issued a refund for the second game, this is becoming more than annoying. If you have a more "personal" email contact from METABOLI (except support, they don't seem to answer to that) please send it to me in PM - if that's not forbidden, of course. Or any other contact that can help me solve this problem.
Thank you.