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Re: KEY registration failed.The game KEY is not activated. W

Posted: 16 Dec 2011, 09:31
by RaverX
voltor wrote:Nadeo support is at best pathetic.
I hope not, but so far I would agree with you, I still wasn't contacted by anyone, except the user Cerovan who tried to help. But nobody else contacted me to fix this problem.

I don't understand this. Game producers complains that piracy rate is very high, but when an user PAY for the game they refund the money :shock:

How hard can it be to contact an user and solve an issue?

Re: KEY registration failed.The game KEY is not activated. W

Posted: 16 Dec 2011, 10:10
by jonthekiller
Cerovan is in vacancy this week and it's more a problem from Metaboli. If you haven't an answer Monday, please send a PM at Cerovan.

Re: KEY registration failed.The game KEY is not activated. W

Posted: 16 Dec 2011, 12:02
by RaverX
jonthekiller wrote:Cerovan is in vacancy this week and it's more a problem from Metaboli. If you haven't an answer Monday, please send a PM at Cerovan.
It's 100% a problema of Metaboli, they refunded me. Thank you for the advice, I will follow your suggestion.

Re: KEY registration failed.The game KEY is not activated. W

Posted: 19 Dec 2011, 20:30
by fozoms
Today is 19.12.2011.
Can I please have my account back now!?

Re: KEY registration failed.The game KEY is not activated. W

Posted: 21 Dec 2011, 18:42
by fozoms
anything, anyone?!??!
How many weeks have to pass for anyone to fix this mess?!?

Re: KEY registration failed.The game KEY is not activated. W

Posted: 21 Dec 2011, 19:06
by jonthekiller

Re: KEY registration failed.The game KEY is not activated. W

Posted: 21 Dec 2011, 19:31
by fozoms
Already done this, the pm was sent yesterday - he asked for the order ID of the game.
Still nothing....

Re: KEY registration failed.The game KEY is not activated. W

Posted: 21 Dec 2011, 19:35
by RaverX
I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?

Re: KEY registration failed.The game KEY is not activated. W

Posted: 21 Dec 2011, 21:45
by Cerovan
@fozoms : I asked informations to Metaboli, i'll receive an answer tomorrow.
RaverX wrote:I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
If you have cleared your case with Metaboli : none :)

Re: KEY registration failed.The game KEY is not activated. W

Posted: 22 Dec 2011, 17:10
by RaverX
Cerovan wrote:
RaverX wrote:I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
If you have cleared your case with Metaboli : none :)
They just issued a refund for the second game, this is becoming more than annoying. If you have a more "personal" email contact from METABOLI (except support, they don't seem to answer to that) please send it to me in PM - if that's not forbidden, of course. Or any other contact that can help me solve this problem.

Thank you.