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Re: Basic help (technical and account/key)

Posted: 01 Apr 2019, 11:39
by Alinoa
Hi,

Could you please do as follows?
1. ask for a new validation code on https://www.maniaplanet.com/account/validation-code
2. transfer planets to the server by using https://www.maniaplanet.com/account/planets and tell us if it works.

Re: Basic help (technical and account/key)

Posted: 23 May 2019, 19:18
by fun123
Hello, I was pointed from Ubisoft support to this thread so I can report problem with my account.
It says that key is invalid and i can't login. I didn't play tmnuf for quite some time, but i managed to find email confirming purchase, and containing key.
Thanks in advance

Re: Basic help (technical and account/key)

Posted: 24 May 2019, 09:00
by Alinoa
Hi,

The support can help you out to retrieve your account thanks to your key. I invite you to contact them again at https://www.ubisoft.com/.

Re: Basic help (technical and account/key)

Posted: 04 Jan 2021, 21:00
by daddyhunter
Hello,

I lost access to my planets and using them by reinstalling the game after a long time.
Now, the problem is I dont remember my validation code, and when I created the account, I didnt link an email to it, so I cannot send it there. Also, I dont know where is my purchase key, because I bought the game via Steam, Trackmania as anniversary pack.

How can I get access back to spending planets? Thanks

Re: Basic help (technical and account/key)

Posted: 05 Jan 2021, 09:40
by Alinoa
Hello Daddyhunter,

Please contact the Ubisoft support regarding your account issue by giving them all information that you have.

Cheers :)