Patiently waiting for activation key.

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DoV-Robert
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Joined: 17 Aug 2011, 01:30

Re: Patiently waiting for activation key.

Post by DoV-Robert »

In my email it said you should wait 12 hours for a key and if you have waited that long, you should contact their support team. :/
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Hylis
Nadeo
Nadeo
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Joined: 14 Jun 2010, 11:58

Re: Patiently waiting for activation key.

Post by Hylis »

I have just ask that Cerovan could be in contact with their own support to be able to gid more precise info, case by case on this topic. We will see what we can do.
Clinton44
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Re: Patiently waiting for activation key.

Post by Clinton44 »

Still waiting on mine unfortunately... :(

Hopefully I'll get it before 24 hours roll around.
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rini90
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Re: Patiently waiting for activation key.

Post by rini90 »

Is there any mailadresse i can write to, to get my key? The money is booked of my banking account but still no mail
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kalimerre
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Re: Patiently waiting for activation key.

Post by kalimerre »

rini90 wrote:Is there any mailadresse i can write to, to get my key? The money is booked of my banking account but still no mail
You just need to wait that the servers of Metaboli, send you the mail with your key, if your payement wasn't rejected
rini90
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Re: Patiently waiting for activation key.

Post by rini90 »

but i've got a mail from paypal that the payment was successful but no mail after that and this was at 22:57 UTC+1
So how long do i have to wait for it?
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kalimerre
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Re: Patiently waiting for activation key.

Post by kalimerre »

Servers are over capacity so we don't know how you need to wait before you receive your mail. We know it's long to receive a mail but the servers don't answer as fast as they do.
rini90
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Re: Patiently waiting for activation key.

Post by rini90 »

So what do you think when do i get my mail. Everybody around me got their mail directly. So why do i have to wait more than 12 hours ans why is the money booked from my account before i got the key?
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Jet777
Posts: 117
Joined: 13 Oct 2010, 01:53

Re: Patiently waiting for activation key.

Post by Jet777 »

well that's good for you guys, though, that you got far enough to even MAKE a purchase, because I haven't :roflol:
Clinton44
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Re: Patiently waiting for activation key.

Post by Clinton44 »

Seeing how I'm at 24 hours without a key and already paid $25 for the game I'd rather not have paid yet... Who can I email to request one? It seems like everyone that ordered at the same time as me got their key about 6 hours ago.
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