Cant connect with my account

[legor]

It seems that you recently connected successfully. Is everything ok for you now ?

[Chris92]

Yep, my firewall was blocking it... stupid comodo

[Bazideluxe]

...have same problem, cant log in into game, says it is already connected from different computer - installed the game first on my laptop to see if it can run. Unninstaled it, instaled game on my desktop then and i cant login, both machines restarted, still same error. FRUSTRATING

Do i have to wait two or three hours when my account will be unblocked or what?

I tell you what... have these problems only with games which i bought - this is just ONE MORE thing to keep me out of buying games anymore. and I AM VERY SORRY i have to say that!!!

We are not paying money only for game, we pay also for service and this is what we get - WE CAN NOT PLAY THE GAME even in ofline mode!

I really like to get my money back, this is not service i wish to pay for.

[kalimerre]

You need to wait few hours that the masterserver disconnect you.
You can play offline in the next version who will be release very soon.

[Tharondir]

It works now also for me. Thank you!!

[Bazideluxe]

You need to wait few hours that the masterserver disconnect you.
You can play offline in the next version who will be release very soon.

Thank you for answer, but i have to tell you it is not my problem that someones server doesnt allow me to play game i paid for. I am customer and i want to play now and not when server change its mind.

So please tell me how will i get my money back - this is the question i was realy looking for. thank you

[kalimerre]

You need to wait few hours that the masterserver disconnect you.
You can play offline in the next version who will be release very soon.

Thank you for answer, but i have to tell you it is not my problem that someones server doesnt allow me to play game i paid for. I am customer and i want to play now and not when server change its mind.

So please tell me how will i get my money back - this is the question i was realy looking for. thank you

It's a security on the server.
If you want to get your money back, contact the support where you have buy your game
Ubisoft : www.ubisoft.com
GamesPlanet : Support.maniaplanet.en@gamesplanet.com

They will tell you how do you get back your money.
Anyway if the server block your account it's a security to not take your account when you're connecting. And if you're not correct disconnected it's because you have quit the game by alt+F4 or the red cross.

[Bazideluxe]

Thank you for answer once more time, i didnt really close the game by pressing alt F4 or anything similar. I only installed game on laptop, uninstalled, installed on my desktop and could not login.. simple as that.