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Re: KEY registration failed.The game KEY is not activated. W
Posted: 22 Dec 2011, 17:37
by Cerovan
Do yo have contacted Metaboli/GamesPlanet before buying a new key ? I told your friend this morning the cause of the refund and i don't think that you have cleared your situation with Metaboli so quickly (but i can be wrong).
Re: KEY registration failed.The game KEY is not activated. W
Posted: 23 Dec 2011, 15:01
by RaverX
Cerovan wrote:Do yo have contacted Metaboli/GamesPlanet before buying a new key ? I told your friend this morning the cause of the refund and i don't think that you have cleared your situation with Metaboli so quickly (but i can be wrong).
As I said in my previous post - I would really like to contact them, but I don't know *how*. They don't seem to read the support email...
Re: KEY registration failed.The game KEY is not activated. W
Posted: 23 Dec 2011, 15:08
by Cerovan
RaverX wrote:Cerovan wrote:Do yo have contacted Metaboli/GamesPlanet before buying a new key ? I told your friend this morning the cause of the refund and i don't think that you have cleared your situation with Metaboli so quickly (but i can be wrong).
As I said in my previous post - I would really like to contact them, but I don't know *how*. They don't seem to read the support email...
I assure you they read the mails on
support.maniaplanet.en@gamesplanet.com, the support could be a little longer due to the period but you should receive an answer
Re: KEY registration failed.The game KEY is not activated. W
Posted: 26 Dec 2011, 20:36
by fozoms
still nothing...
Re: KEY registration failed.The game KEY is not activated. W
Posted: 28 Dec 2011, 17:33
by Kers
i have the same problem. My TM² is a gift. I gained it in last friday and i was playing normally until yesterday. When i tried connect today, the game said that my key are invalid... What the problem?
Re: KEY registration failed.The game KEY is not activated. W
Posted: 28 Dec 2011, 17:38
by Kers
Cerovan wrote:You have simply to buy a new key but you have to contact GamesPlanet before to fix your situation
did u say that i need buy a new TM²? and what will happens with the money that i spent to buy that?...
Re: KEY registration failed.The game KEY is not activated. W
Posted: 28 Dec 2011, 17:40
by Cerovan
Kers wrote:Cerovan wrote:You have simply to buy a new key but you have to contact GamesPlanet before to fix your situation
did u say that i need buy a new TM²? and what will happens with the money that i spent to buy that?...
If you're key has been deactivated by GamesPlanet, the person who paid the game (you or someone else) has been refunded
Re: KEY registration failed.The game KEY is not activated. W
Posted: 28 Dec 2011, 17:48
by Kers
If you're key has been deactivated by GamesPlanet, the person who paid the game (you or someone else) has been refunded
so, everytime that i buy a tm2 like a gift, that will happens?
Re: KEY registration failed.The game KEY is not activated. W
Posted: 29 Dec 2011, 09:44
by Cerovan
No, if the key has been deactivated it's because there was a problem with your purchase (a payment issue or that the purchase has been detected as a potential fraud issue). You have to contact the GamesPlanet Support to know the reason at
support.maniaplanet.en@gamesplanet.com
Re: KEY registration failed.The game KEY is not activated. W
Posted: 29 Dec 2011, 19:22
by Kers
Ok, I already contact this for best informations about what happened. Thank u.