To answer your questions:TMarc wrote:This is very odd.
How can you get the B2.1b update (build 23/01/2013 22:15) if you don't have an account, and how can you have an account without a valid key?
Did you also try to enter the key to get a validation code?
And please also make sure you select to have the "optional updates" there in the settings.
To summarize:
- you have purchased the game
- you have installed it
- you have created a ManiaPlanet account (but how? it should already ask for a key already then?)
- you can't select any title nor play anything
- even on the player page you can't use the key
Did I miss something?
I hope people from Nadeo can help here, I have asked Alinoa to look again here
- you have purchased the game.
Yes. I have the confirmtion email with receipt. My credit card has been charged. I have an email with my activation code AND an email with my product key. I've been playing for about 4 days.
- you have installed it Yup.
Been playing for a few days now.
- you have created a ManiaPlanet account (but how? it should already ask for a key already then?)
The key was valid previously. NOW it says it's deactivated.
- you can't select any title nor play anything
So now when I log into maniaplanet (Play Maniaplanet), i get a Trackmania screen that says "GET THE FULL VERSION" (which I have to close to get the main screen, this never happened before). I then get to a screen where it has a picture of Shootmania and Trackmania game covers. When I click Shootmania, it asks me to load to the system. It then asks for a product key. It's rejecting my key telling me that it's not activated. Very strange as the entire interface changed....No updates were installed after the innital update before I started playing the game after purchase.
- even on the player page you can't use the key
Exactly. It rejects my key.
And yes, when I put in my key I CAN get a new activation code. That's the only thing that works.
My account was fine, active, etc. until yesterday. Then all of a sudden my interface changed and it's saying I have to load Shootmania back onto the system. When I try and do that with my provided key it rejects the key both in-game and on the Player page.
Hope this helps.
here is proof i had the confirmation email after puchase:
Thank you for ordering with http://us-maniaplanet.gamesplanet.com.
We recommend that you keep this email as it contains useful information about your games and your order.
See you soon on http://us-maniaplanet.gamesplanet.com
The ManiaPlanet e-shop Team
Order Summary
Date: 02/03/2013
Order ID: 2678xxx
Your order Status: Validated
Product Price
ShootMania Storm 15.99 USD
Order Grand Total:
15.99 USD
Your games
ShootMania Storm
High-speed download (for Windows users only)
1) Click here to download our download manager (Windows only), then install it.
2) Once you have installed the download manager, click here to launch the high-speed download of your game.
OR
Manual download (if you have purchased a Mac game or you don't want to use our download manager)
Save the following files in the same folder:
ManiaPlanet_Setup.exe
ManiaPlanet_Setup-1.bin
Install your Windows game:
Once all files are downloaded in the same folder, double click the .exe file and follow the installation process.
You will be asked for the following keys during installation or to activate extra content:
Activation key : P4TK-DMXxxxxxxxxxx
