Canyon now on Steam...

Discuss everything related to Trackmania 2.

Moderator: English Moderator

C0zM1c303
Posts: 1
Joined: 09 Mar 2013, 15:08

Re: Canyon now on Steam...

Post by C0zM1c303 »

Neox94 wrote:
Alinoa wrote:You can contact the Ubisoft support to retrieve your TM² Canyon key at http://support.ubi.com,
then please click on the Ask a question link in the FAQ to send them an email.
I got a response with:
Beachten Sie bitte, dass wir Ihnen nicht weiterhelfen können.
Bitte wenden Sie sich an den Händler , bei dem Sie das Spiel erworben haben. Dort können Sie den Key erneut verlangen.
Which basicly means "We can't help you please contact your vendor you bought the game from, he will give you the key."
But I bought it from maniaplanet <.<
I have received the same answer and I've also bought the game directly from Mania Planet. So I've tried now the support email address from Mania Planet although the FAQ told me to write to Ubisoft Support. So we'll see what they will tell me.
spawnsalot
Posts: 1
Joined: 12 Mar 2013, 15:41

Re: Canyon now on Steam...

Post by spawnsalot »

Just registered to say I'm having this issue too, I bought TM2 Canyon *ages* from the Maniaplanet store and have cleared my inbox several times since then, so I email Ubisoft support who tell me they can't help me and to contact the supplier, who tell me to contact Ubisoft support. :(

What's a guy to do?
User avatar
Cerovan
Posts: 2007
Joined: 11 Jul 2011, 11:27
Location: France
Contact:

Re: Canyon now on Steam...

Post by Cerovan »

You should be able to ask to support.maniaplanet.en@gamesplanet.com to resend you your confirmation mail about your Canyon order :)
Online Programmer & Meme Master ヾ(⌐■_■)ノ

Access to your Player Page

You have troubles, please contact the Ubisoft Support

Maniaplanet Documentation (Editors, Scripting, Title Pack, etc...)
Post Reply

Return to “Trackmania 2”

Who is online

Users browsing this forum: No registered users and 1 guest