MP4.1 no sound.[Fix]

Moderator: English Moderator

davidknag
Posts: 50
Joined: 04 Jan 2014, 17:22

Re: MP4.1 no sound.

Post by davidknag »

I have a Z97A, a 4790k, and a gtx 1080. I have tried outputting to my GPU audio and it doesn't make a difference. It always just fails while loading openAL, as seen in the error logs posted before
MrDiem
Posts: 10
Joined: 27 Dec 2013, 20:01

Re: MP4.1 no sound.

Post by MrDiem »

I just reinstalled Maniaplanet after two years. I had the same problem. I tried install / reinstall, nothing worked.
But FINALLY today I managed to get all sound from maniaplanet to work.
I just installed the windows installer from the official openal website.
https://www.openal.org/

Hope that can help someone :thumbsup:
Klangspiel
Posts: 10
Joined: 06 May 2019, 15:17

Re: MP4.1 no sound.

Post by Klangspiel »

Didn't solve the problem for me, sadly.
I noticed that davidknag's Z97A uses the same Realtek 1150 chip as my Z170A does, maybe that's related?
User avatar
TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: MP4.1 no sound.

Post by TMarc »

Could you try DxDiag and tell what it says as audio device?
Klangspiel
Posts: 10
Joined: 06 May 2019, 15:17

Re: MP4.1 no sound.

Post by Klangspiel »

headphones plugged into line-out:

Code: Select all

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1462D976&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.8186 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 17/06/14 00:00:00, 5826560 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
headphones plugged into 2nd output:

Code: Select all

-------------
Sound Devices
-------------
            Description: Realtek HD Audio 2nd output (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1462D976&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.8186 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 17/06/14 00:00:00, 5826560 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
User avatar
TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: MP4.1 no sound.

Post by TMarc »

The information detected shows not much, either the sound chip is really poor, or not installed properly.
Check in the device manager if there are "unknown devices".

you should also check if there is an update for your audio chip, perhaps even some audio suite from Realtek.
Klangspiel
Posts: 10
Joined: 06 May 2019, 15:17

Re: MP4.1 no sound.

Post by Klangspiel »

No unknown devices here :)
I noticed that the drivers from the Realtek website were a tad old (2 years :oops: ) and installed some brand new ones, recommended for my motherboard by MSI.
Didn't add any new information except for the version number bump, so I'll go with "the sound chip is really poor" (it is an onboard chip after all):

Code: Select all

-------------
Sound Devices
-------------
            Description: Realtek HD Audio 2nd output (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1462D976&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.8619 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 19/01/15 00:00:00, 6554632 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Something (maybe?) of note in the Maniaplanet logs:
The first time running Maniaplanet after installing the new drivers left a

Code: Select all

[Audio] Could not open Device 'Realtek HD Audio 2nd output (Realtek High Definition Audio) [OpenAL Soft]', trying default.
in the log, followed by the failed asserts I've already posted (see below as well). My headphones were plugged into the line-out/speakers, though.
I plugged them into the 2nd output, and sure enough Maniaplanet complained about it as well, same message but Speakers instead of 2nd input.
On subsequent tries, this line didn't appear and the log was back to the failed asserts:

Code: Select all

[Audio] OpenAl dll path: C:\Program Files (x86)\ManiaPlanet\OpenAl64_bundled.dll
Assert Failed in c:\codebase\nadeo\engines\audioengine\source\oalaudioport.cpp Line 385
	=> 'False' failed.
	Called from address 0x00000001401663B5
	Called from address 0x0000000140166415
	Called from address 0x00000001414592A6
	Called from address 0x000000014145F236
	Called from address 0x000000014144A946
	Called from address 0x0000000141462714
	Called from address 0x0000000141445B30
	Called from address 0x00000001414583E2
	Called from address 0x000000014144FFFE
	Called from address 0x00000001408734CC
	Called from address 0x0000000140876593
	Called from address 0x00000001408790D2
	Called from address 0x0000000141330CAE
	Called from address 0x00007FFFB1AB4034
End of stack...
[Sys] Time is 18h 28mn 33s 545ms
[Audio] Context = s_OpenAL.alcCreateContext( _Device, ContextFlags ) == 0xa001 'No device'

  @ c:\codebase\nadeo\engines\audioengine\source\oalaudioport.cpp:385
Assert Failed in c:\codebase\nadeo\engines\audioengine\source\oalaudioport.cpp Line 387
	=> 'False' failed.
	Called from address 0x00000001401663B5
	Called from address 0x0000000140166415
	Called from address 0x0000000141459402
	Called from address 0x000000014145F236
	Called from address 0x000000014144A946
	Called from address 0x0000000141462714
	Called from address 0x0000000141445B30
	Called from address 0x00000001414583E2
	Called from address 0x000000014144FFFE
	Called from address 0x00000001408734CC
	Called from address 0x0000000140876593
	Called from address 0x00000001408790D2
	Called from address 0x0000000141330CAE
	Called from address 0x00007FFFB1AB4034
End of stack...
[Sys] Time is 18h 28mn 33s 545ms
[Audio] Context = s_OpenAL.alcCreateContext( _Device, Null ) == 0xa001 'No device'

  @ c:\codebase\nadeo\engines\audioengine\source\oalaudioport.cpp:387
[Audio] Unable to initialize sound card (2)
Assert Failed in c:\codebase\nadeo\engines\audioengine\source\oalextensions.cpp Line 483
	=> '!CurDevice && _Device' failed.
	Called from address 0x00000001401663B5
	Called from address 0x0000000140166415
	Called from address 0x0000000141468AAF
	Called from address 0x000000014145B1DD
	Called from address 0x000000014145F236
	Called from address 0x000000014144A946
	Called from address 0x0000000141462714
	Called from address 0x0000000141445B30
	Called from address 0x00000001414583E2
	Called from address 0x000000014144FFFE
	Called from address 0x00000001408734CC
	Called from address 0x0000000140876593
	Called from address 0x00000001408790D2
	Called from address 0x0000000141330CAE
End of stack...
User avatar
TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: MP4.1 no sound.

Post by TMarc »

I guess that the sound is working properly in any other game, right?

In the Launcher, when you go to the advanced configuration and select the Audio tab,
which devices can you select there?

Default would be what Windows is using at the moment.
And there should be your sound chip as well.

Normally Maniaplanet can work with any devices.
But if you have e.g. some music streaming app running, that might grab the audio device exclusively, and prevent Maniaplanet from using it.

After a reboot of your PC, close any application which is started automatically, and which is using sounds.
This can be a chat application, music streaming, video recording, what ever...
scottybegood
Posts: 3
Joined: 22 May 2019, 00:15

No Audio

Post by scottybegood »

Running Windows 10 64 bit
AMD ryzen 5 1600 on a MSI Tomahawk b350 32 GB Ram Gigabyte RTX 2060
using the soundcard built into the motherboard.
Installed the game from steam and then also installed the launcher from the download page. updated all files and drivers. Still no Audio in launcher or TrackMania 2 Canyon. What other info can I give?
User avatar
TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: MP4.1 no sound.

Post by TMarc »

Topics merged. Please see above if installing OpenAL solves the issue for you.
Post Reply

Return to “Support and technical issues (not bug)”

Who is online

Users browsing this forum: No registered users and 0 guests