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Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 21 Aug 2011, 06:03
by Pinky300
Re: TrackMania 2 Canyon Pre-Order [OPEN]
by menwithven » 19 Aug 2011, 07:21
Problem: Created a profile within TM2, but it says it's not connected to an online account. So I go to connect it to an account and it says "Login unknown. There is no account with this login".
So if I try to create a new account, I go through the process, agree to the EULA and then enter my key. It says "Creating account" and in around 10 seconds comes back every time with "Connection error. Account creation failed. Error: Retry?"
I have the same problem. Not happy with this. And not happy with the statement "Support is very busy..."
If Account Creation is broken - then fix it! Or stop selling the game until it is fixed.
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 21 Aug 2011, 10:29
by math5969
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 21 Aug 2011, 11:40
by kalimerre
Some people in
this topic has create, create account and they received a mail. After receive the mail it works, so please check your mail box and spam box
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 21 Aug 2011, 18:12
by Bixbay
kalimerre wrote:Some people in
this topic has create, create account and they received a mail. After receive the mail it works, so please check your mail box and spam box
I do not get any mail. I have tried at least 30 times since I bought the game on wednesday or thursday. Getting the same error every time. I've tried all my email-adresses, and different info in all fields with no result. If it does not work tomorrow I will try to install the game on another computer to see if it helps.
Do you have any idea what causes the problem?
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 21 Aug 2011, 18:19
by kalimerre
Did you buy your game on Metaboli/gamesplanet or Ubishop ?
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 22 Aug 2011, 01:40
by microbit1984
kalimerre wrote:Don't forget that we are on Sunday and the support doesn't work the week-end
Why choose Digital Download
* Download with a simple click, 24/7
* Maximum download speed
* No shipping cost
* Customer service, 7 days a week
* Re-download or burn the game legally whenever you want
Support not open Weekends should be changed in your advertising spam then. At least be honest.
I purchase the game and now can't even try out the demo/beta. No support even though you supposedly offer 24/7 support. lol....
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 22 Aug 2011, 10:35
by Bixbay
kalimerre wrote:Did you buy your game on Metaboli/gamesplanet or Ubishop ?
I bought it on gamesplanet.
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 22 Aug 2011, 12:08
by hellgunman
I have exactly the same problem, unfortunately..
I bought the game yesterday on gamesplanet and i can't create an account.
Why is there so many problem with the account creation...
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 22 Aug 2011, 12:49
by kalimerre
Bixbay wrote:kalimerre wrote:Did you buy your game on Metaboli/gamesplanet or Ubishop ?
I bought it on gamesplanet.
hellgunman wrote:I have exactly the same problem, unfortunately..
I bought the game yesterday on gamesplanet and i can't create an account.
Why is there so many problem with the account creation...
You have both a PM
Re: TrackMania 2 Canyon Pre-Order [OPEN]
Posted: 22 Aug 2011, 12:51
by hellgunman
I have the solution!
I told a friend of mind to register my account and it worked!
I don't know if it's because he type manually the key or if it was antoher PC, but try:
1: Type manually the key
2: Try with another PC, or another PC but with another internet connection.
Hope it will work for you, it did for me! :p
