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Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 22 Aug 2011, 13:15
by Bixbay
hellgunman wrote:I have the solution!
I told a friend of mind to register my account and it worked!
I don't know if it's because he type manually the key or if it was antoher PC, but try:

1: Type manually the key
2: Try with another PC, or another PC but not with the same internet connection.

Hope it will work for you, it did for me! :p
Hi!

I downloaded and installed the game on my old PC (with same internet connection) and was able to create a account and play on that computer. :D After this I was able to log in on my account on my new computer, but can't connect to any servers. :(

Well, at least a part of the problem solved and I can play the game on my old PC for now. Hopefully I can make it work on my new computer aswell. :)

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 22 Aug 2011, 19:35
by BlindforC
BlindforC wrote:Its nice to realize that you've just paid 20€ from few worthless files and a key that doesnt work :yes:
I solved my problem by switching to windowed mode and then created an account :clap:

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 22 Aug 2011, 21:15
by dmn001
I still want to buy this. Please announce when you fixed the payment processing for VISA in USA. I tried both shops already many times. Problem seems to be country restriction? Card is not blocked, it worked with Steam the other day. Thanks.

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 22 Aug 2011, 22:46
by hellgunman
dmn001 wrote:I still want to buy this. Please announce when you fixed the payment processing for VISA in USA. I tried both shops already many times. Problem seems to be country restriction? Card is not blocked, it worked with Steam the other day. Thanks.
I don't know if it can help, but i tried alot with google chrome and a few times with internet explorer, it didn't work.
I tried only one time with mozilla firefox(6.0 latest version) and it worked!

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 22 Aug 2011, 22:52
by Trackmaniack
hellgunman wrote:
dmn001 wrote:I still want to buy this. Please announce when you fixed the payment processing for VISA in USA. I tried both shops already many times. Problem seems to be country restriction? Card is not blocked, it worked with Steam the other day. Thanks.
I don't know if it can help, but i tried alot with google chrome and a few times with internet explorer, it didn't work.
I tried only one time with mozilla firefox(6.0 latest version) and it worked!
Glad it worked with FF for you (it did me, too). However, on another forum with a similar thread, people are saying Chrome is the way to go. So not to be a negative Ned here... :-? But just as a disclaimer, one browser may not be the magic fix-all...

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 23 Aug 2011, 00:03
by dmn001
Trackmaniack wrote:
hellgunman wrote:
dmn001 wrote:I still want to buy this. Please announce when you fixed the payment processing for VISA in USA. I tried both shops already many times. Problem seems to be country restriction? Card is not blocked, it worked with Steam the other day. Thanks.
I don't know if it can help, but i tried alot with google chrome and a few times with internet explorer, it didn't work.
I tried only one time with mozilla firefox(6.0 latest version) and it worked!
Glad it worked with FF for you (it did me, too). However, on another forum with a similar thread, people are saying Chrome is the way to go. So not to be a negative Ned here... :-? But just as a disclaimer, one browser may not be the magic fix-all...
still doesnt work. i guess i wont be able to play it anytime soon :(

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 23 Aug 2011, 02:30
by microbit1984
"I purchased through metaboli, have had no support, no pm or follow up however I can't create an account.
I get 'account creation error' upon creating an account.

Have my key and receipt email but no game to play.

Can I please have some help?
Thanks

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 23 Aug 2011, 11:00
by Cerovan
Hello microbit,

You have to contact the GamesPlanet support (Support.maniaplanet.en@gamesplanet.com) to know if there is a problem with the key.

If it's not a GamesPlanet issue you have to contact the Ubisoft support for an account problem : http://support.ubisoft.com.

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 23 Aug 2011, 11:06
by Benjisite
Maniaplanet and nadeo aren't so powerfull to handle themselves such type of problem with keys as we know gamesplanet support is usually LOW answering such request? I think this could be the righest way to do, as if you think launch a new title every 3 months and with the great success we hope you will get each time.

Benji

Re: TrackMania 2 Canyon Pre-Order [OPEN]

Posted: 23 Aug 2011, 14:58
by Cerovan
We prefer use a dedicated shop with a partner which has experience on online retailing but as you see, we have underestimate the amount of players who wanted to buy the game at the same time at midnight :mrgreen:

But now everything should be ok for the release and we have learn alot with this pre-purchase phase :)