[TM2-Canyon]Freeze detect

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TMarc
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Re: [TM2-Canyon]Freeze detect

Post by TMarc »

But what if a workaround is fine? Or the only temporary available solution?
Why not propose it and why not try it? This is also part of a possible help.

There are so many different combinations of software and hardware that no one can tell direct perfect solution for all cases.
If there is a very particular issue that cannot be pinned down with usual methods, it gets very difficult.
And there it is legitimated to propose different things to try out.

Waiting for "official answer" only ... you know yourself that you can wait very long sometimes.
If it is one individual issue, it is unfortunate that you have it, but it has certainly much less priority than other workpackages.
I tried to fill the gap, but you are not very friendly and not very patient.
You still seem not to get it: with your kind of reluctant replies, helpful answers are even less likely, regardless if they would be official or inofficial.

Omnixor, why don't you try to help rat if you are so good at this? ;)
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Re: [TM2-Canyon]Freeze detect

Post by Omnixor »

as far as I understand, the best help for him is to stay silent and let him wait for Nadeo response ;)
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rat_in_car
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Re: [TM2-Canyon]Freeze detect

Post by rat_in_car »

Nadeo almost never responses any serious questions.

For example - http://forum.maniaplanet.com/viewtopic. ... 27&t=14671

And this is only post that I remind about that bug.

But now we have so smart moderators who spoke with TM crew, right? So instead of guessing or advices like "unplug your gamepad", some bugs will be fixed and some questions answered?

BTW. how smart you should be so you gives solution of guy who change his gamepad (that probably resolve HIS problem with HIS game freezes) into topic where people explain what happens and when exactly (freezes related to joins/leaves buddies for example)? Come on! It's like you have computer what freeze and found that some guy resolves his freezing problems by change motherboard with processor. So - now you replaces your motherboard and processor? Of course no, because this may be (and probably is) completely different situation except that both computers are freezing.

And that's why I'm not so happy about that "solution" you gave me - because of extremely low probability that game freezes when you have gamepad plug in. It can happen when you have some specific gamepad with strange drivers and when these drivers freezes computer anyway, no matter in game or not, but not if that is happen only while playing one game!

Game is playable, not freezing all the time and that freezing depends of number of players (I noticed that more players = higher probability of freezing, even if players' cars are hidden), so it's not a big problem anyway, but it deserve to look into it by TM programmers. You (moderators and players) can't fix program bugs!
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Re: [TM2-Canyon]Freeze detect

Post by TMarc »

I know well that I can't (even if they would open parts of the engine on GitHuB I would'nt dare to) fix their programming issues, but this is not at all the question.

I remember that Hylis wrote about a bad driver that caused a disturbing of the USB clock settings.
Sometimes the only solution is to revert to older driver versions, or even to change parts of the material.
That not everyone can afford or is willing to, is obvious and very understandable.
The worst case would be to skip this game, but it won't make anyone happy.
rat_in_car wrote:Nadeo almost never responses any serious questions.
This is absolutely wrong. They do respond. Much more than you have the impression of.
I already have contacte Nadeo crew many times, and also got answers many times. But if the response is "Sorry the person in charge is currently on vacation", I also can only wait until the person I have asked or to whom the issue will be forwarded to comes back and has time to look into the topic.

That they did not respond in your cases, guess why.
However you can still remind them, e.g. in the wishlist thread, or ask in the Q&A thread.
What you also can do, rise e.g. the FxCamera issue in the present ManiaPlanet Reports section.

I have seen a few threads regarding this issue, with no answer from Nadeo unfortunately.
Sad, but this issue seems not to have highest attention in the list of priorities obviously.
Regarding communication improvement, I'm on your side, it would be nice if they would at least acknowledge the issue, even if they write "Sorry but not high prio at the moment".
But sometimes - or we coudl also say too often - it really happenend that they simply forgot things from the deeps of the forum.
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Re: [TM2-Canyon]Freeze detect

Post by rat_in_car »

I know that newest drivers are not always better. It's funny if someone think that old drivers can make problems and solution is upgrade drivers. These "old" drivers few months (years) ago was "new" drivers, right? And back then the same drivers are "newest" and "cool" probably, and everyone recommend them as good solution to all problems. :) So now we have the same situation - new drivers may be bad, but we will know that after 6 months or 2 years, who knows.

Last days I revert my nVidia drivers to 314.22 and my computer stops freezes and restarts (he freezes not so often, but was happend which was annoying). I've read on nVidia forum that all drivers after 314.22 has that problems for some graphics cards and can freeze. So? Newer = better? :)

But please - stop talking about gamepads. It's one guy very rare problem and probably his freezes was completely different than ours.
TMarc wrote:That they did not respond in your cases, guess why.
I guess that they do not read most of posts here, because, as I said before, this forum is divided into insane number of sections and subsections. Is made really bad, but it's not my problem.

Guess why I think that? Because once or twice I wrote PM to someone from TM Crew and THEN they answers my post. Otherwise they don't care (and I'm not surprised - who want to spend 30 minutes every time to check all sections and subsections to find new posts here?).

If you want to say that they not answers because I am not so nice, then it's even worse. That means that TM crew is bunch of strange people who don't understand that this is not shareware with lot of fans that worship this game, but commercial product and me, or any other CUSTOMER, don't must be sweet or nice. I just want to get good product free of bugs. That i've paid for.
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Re: [TM2-Canyon]Freeze detect

Post by TMarc »

You're absolutely right about the drivers, I have had exactly the same issue in combination with my video card :|
The recommendation to update the drivers is good if one also has the newest hardware card, where still bugs get fixed by the manufacturers.
Somehow this is the disadvantage of those "generic all-purpose drivers". Updates might help, but not in all cases.
In the past I also used to regularly check for newest drivers, but I have stopped doing this since a few years because I prefer a stable system.
rat_in_car wrote:That means that TM crew is bunch of strange people who don't understand that this is not shareware with lot of fans that worship this game, but commercial product and me, or any other CUSTOMER, don't must be sweet or nice. I just want to get good product free of bugs. That i've paid for.
Its funny you're writing about shareware. With the latest strategy of partially paid beta tests, it looks much like shareware indeed.
True, it is a commercial product, but we have to see that the price is not very high (for one single title).
Also here I'm with you, that the games must give what is paid for, no doubt.
Luckily it is a game only, and not a product that might have safety or health relevant issues which necessite instant fixes or even a recall.
There are still quite many bugs, but they don't all really prevent to play the games.
Some are just annoying a bit, some are at rarely used features (or those features would be used more if they were bug free - bit of henn/egg problem ;) ), some are really bad.
Again it is a question of priority.
I don't say the low price or the insufficient priortiy is a excuse for not fixing bugs.
But the exigence of some users towards the games or the team are sometimes out of bounds.

Now to say the team don't understand their business is only one side view.
They apparently understand it very well from their side, if you look at Hylis message about ManiaPlanet situation he is very confident about ManiaPlanet and the games.
They just can't make it perfect for everyone, perhaps you and me have to high expectations to it,
but we should not get angry if this bug is not fixed or that feature is not added.
Frustrated, disappointed, sad, yes. But not bad and insolent like some others do ;)
rat_in_car wrote:Guess why I think that? Because once or twice I wrote PM to someone from TM Crew and THEN they answers my post. Otherwise they don't care
This is the bad impression they give, yes, but it is not that they don't care at all.
Their level of care is somehow hidden behind the priority argument.
What is absolutely important for one or two users is most likely not the most important for the majority of users, especially regarding issues.
But in the case of freezes and lags, it is a fact that you are not alone and that many others have them,
and that the right solution needs much more attention and care than Nadeo seems to show.
rat_in_car wrote:(and I'm not surprised - who want to spend 30 minutes every time to check all sections and subsections to find new posts here?).
I'm doing, sometimes much more than 30 minutes :lol:
But it is very easy with the links "View unanswered posts • View unread posts • View new posts • View active topics" on top of the forum main page. 8-)

The thing is, not every Nadeo developer is reading the forum regularly.
Only Hylis, Aliona, Cerovan, GabrielM and the other community managers are doing it.
Some of the developers like Fix, magnetik, LuckyBoy also do more or less often, but their time is more limited of course.
rat_in_car wrote:If you want to say that they not answers because I am not so nice, then it's even worse.
I did not say this, but you got the intension of what I tried to write indirectly, as more general impression.
Mostly the tone of the message makes it, and the worse the tone is, the less there will be a favorable answer.
This is simply human and not at all specific to Nadeo only.
Some people forget that to be customer does not mean they have all the rights and they can forget about good social behavior.
Users must indeed not be sweet and nice, but preferably just not insolent and swearing all the time.
It is ok to write directly what is annoying, rather as description of situation, not as complain filled with feelings.
Sorry, I don't know the right english words for this. Let's write it like this:
I can understand users who have compassion and put lot of time and effort into the games they like, and that they get angry when they encounter issues.
But this anger should not be turned into offenses and injustified attacks.
If possible constructive or neutral criticism is preferred over desctructive criticism.

The developers team also has a strong compassion about their games.
So if very negative feelings come up from some users, not to respond at all to this is perhaps better than to respond bad as well. To find the right words is often difficult.

Please don't get me wrong, I'm not saying you explicitely are "bad all the time", I am pleased to see it is the opposite - that you are discussing cool and fair :)

Since many things here went a bit off topic, if you prefer, we can restart a new thread which would focus more on the freeze/lag issue again, and let this one be ;)
zarexz

Re: [TM2-Canyon]Freeze detect

Post by zarexz »

TMarc wrote:Since many things here went a bit off topic, if you prefer, we can restart a new thread which would focus more on the freeze/lag issue again, and let this one be ;)
TMarc, would you take one single guess on who started the derailment of this topic huh?

YOU!
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tombuilder
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Re: [TM2-Canyon]Freeze detect

Post by tombuilder »

As this started with a quote of me, I just want to say some things ;)

I had these freezing problems for a long time (they were random and only Maniaplanet related) and I tried all the possible solutions I could find and mentioned in this forum. Nothing helped and my gamepad drivers were fine and working in other games without a problem, so I never had even the idea, that this may be the reason until one of my team members mentioned, that this is actually a problem with many different gamepads in "this game".
I tried this and I`m now still playing without a single freeze (with the same gamepad, only using XPadder to prevent Maniaplanet from noticing it).

So I`m allways happy about any possible solution or temporary workaround, if it helps me to play the game. Sometimes it`s the most stupid things, that can cause problems. So even if it is the solution of a specific user for his specific configuration, it`s at least worth a try.
zarexz

Re: [TM2-Canyon]Freeze detect

Post by zarexz »

THIS TOPIC IS ABOUT BUDDY MESSAGES AND SERVER JOINS. NOT GFX OR GAMEPAD RELATED!
@TMarc, please, for once, be a good admin and delete all post after the first.
Last edited by TMarc on 09 Sep 2013, 23:59, edited 1 time in total.
Reason: keep normal size, thanks.
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TMarc
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Re: [TM2-Canyon]Freeze detect

Post by TMarc »

zarexz wrote:THIS TOPIC IS ABOUT BUDDY MESSAGES AND SERVER JOINS. NOT GFX OR GAMEPAD RELATED!
@TMarc, please, for once, be a good admin and delete all post after the first.
Why did you name it just "freeze detect" then? :?
An you complained about deletion, now you want me to delete everything? :roll:
I would'nt be a good mod either if I did.

Please start yourself a new thread since you are back here, and I'll lock this thread after rat_in_car has responded if it is also ok for him.
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