Page 7 of 8

Re: Patiently waiting for activation key.

Posted: 20 Aug 2011, 15:32
by kalimerre
kalimerre wrote:You have a PM

Re: Patiently waiting for activation key.

Posted: 20 Aug 2011, 20:19
by shaxberd
are there any estimates on how long we will still have to wait?

i ordered TM2 on wednesday, got no key and immediately contacted Cerovan (got no response but hopefully he forwarded it at least) about that. Later I also contacted Gamesplanet Support via E-Mail but until now, I've yet to hear a _single_word from any representative besides the automatic mail response.

Don't get me wrong, this is a beta, stuff like this can happen (plus, it's obviously Gamesplanet's fault), but the delay and even more the missing information are getting ridiculous.

Also, are there any informations on how to initiate a return to get back the money (and maybe order via ubi-shop)?

Re: Patiently waiting for activation key.

Posted: 21 Aug 2011, 12:35
by kooper
paid for the game yesderday but i put the worng e-mail in. :|

I put tracker1811@yahoo.com instead of tracker1811@yahoo.co.uk

Re: Patiently waiting for activation key.

Posted: 21 Aug 2011, 12:39
by kalimerre
Have you buy it from Metaboli or Ubishop ?

Re: Patiently waiting for activation key.

Posted: 21 Aug 2011, 12:52
by kooper
the Metaboli site. puting my e-mail wrong made me feel like idiot :oops:

Re: Patiently waiting for activation key.

Posted: 21 Aug 2011, 13:08
by kalimerre
You have a PM ;)

Have a nice day :3

Re: Patiently waiting for activation key.

Posted: 23 Aug 2011, 09:27
by Snikrunt
Ich warte auch seid dem 19.8 auf meinen Key.

Dann habe ich gestern noch einmal geordert (mit anderer Mailadresse), wieder das Gleiche. Es kommt einfach kein Key per Mail. (geordert bei http://de-maniaplanet.gamesplanet.com/s ... /home.html)

So langsam werde ich sauer... :x

Auf der Bestellseite steht "Eine Bestätigungsmail wurde gesendet" und das ist ja eindeutig nicht der Fall.

Mal sehen, was da noch passiert...

Ende der Woche storniere ich das und kaufe bei nem anderen Shop...

Weiß da jemand noch Rat ???

Snikrunt

Re: Patiently waiting for activation key.

Posted: 23 Aug 2011, 09:39
by _Domi
this is English subforum so please write only English, if you need help go to German section

Re: Patiently waiting for activation key.

Posted: 24 Aug 2011, 10:20
by camachito
hi from spain, i was buyed the game on 22 aug but i haven received any key. I was write to ubi assitance but not reply
Please help
i was buy in this adress
http://es-maniaplanet.gamesplanet.com/s ... nia-canyon

thanks

Re: Patiently waiting for activation key.

Posted: 24 Aug 2011, 10:39
by jonthekiller
You have a PM.