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My key doesn't work :S
Posted: 10 Jul 2012, 22:59
by sams0n
Hi I just recieved my promotional key in a mail of the beta
But the problem is that the box turns RED when I'm typing the key.
What's the problem?
Please help my I LOVE THIS GAME I NEED TO PLAY IT!

Re: My key doesn't work :S
Posted: 10 Jul 2012, 23:25
by broric
Did you enter your promotional code into the mainiaplanet website and receive an email with your player key?
https://us-maniaplanet.gamesplanet.com/ ... _3389.html
Click on "enter promotion code" put your code here and fill in email details.
People are confusing codes with Keys

Re: My key doesn't work :S
Posted: 10 Jul 2012, 23:29
by sams0n
Thats what i meant not key I mean code. Promotional code.. The box turns red when im writing down my code there.
Re: My key doesn't work :S
Posted: 11 Jul 2012, 01:45
by gamers1432
Same here, I have entered everything, it gets to processing payment, then just boots me back to the SM STORM page from the link. No email yet and have been trying ALL day lol
Re: My key doesn't work :S
Posted: 11 Jul 2012, 05:52
by PhantomFoxx
Same with me. Tried a few times today and still can't get it to work. Box turns red after I put the code from the email in. So I can't complete the transaction. I emailed customer service but haven't received a response. I really wanted to play Shootmania too.
Re: My key doesn't work :S
Posted: 11 Jul 2012, 06:29
by maniaplanetshopsupport
Hello,
please contact
support.maniaplanet.en@gamesplanet.com specifying the promo code and the email address you have entered on the checkout.
They should be able to help.
Thanks!