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Problem, please help!

Posted: 11 Jul 2012, 21:46
by ironiceh
Hi!

I got a problem and I hope that anyone here can help me out!
I received my beta key, but after I entered my promo code, the server crashed, and now I cant enter the promo code anymore, and I didnt receive an email with my key.

So now I can't download the game and I can't get my beta-key. Does anyone know what to do now?

Thanks in advance

ironic.

Re: Problem, please help!

Posted: 12 Jul 2012, 11:53
by maniaplanetshopsupport
Hello,

please contact support.maniaplanet.en@gamesplanet.com and provide them with the promo code you have received and the email address you have used when redeeming it.

They will be able to help.

Thanks!