Shootmania deleted outloook and documents on uninstall!!
Posted: 13 Jul 2012, 23:54
Here is what happened, be aware when uninstalling.
I received my beta key, installed the client to the E:\ drive. I also tried to choose an directory to save my profile data, tried to choose the same folder, but it said "you cannot install to the same directory" so I chose the documents folder where all my other profile data is, such as skyrim, battlefield 3, etc.
Well, I started the game and could not login because I did not have my "user id" but I had the e-mail. It would not let me recover the user ID without contacting ubisoft, I tried to do that but still didn't work. I got fed up and decided to uninstall the game...
This went very bad, it asked if I wanted to remove all shootmania personal data, records, etc. (I didn't have any anyway and I couldn't get in the game) I clicked yes.
Well immediately after, I tried to start outlook to check e-mails, and it said PST file is missing or corrupt! So i went to the documents folder where the "outlook files" folder is, and the folder was almost completely empty. The uninstaller completely deleted all of my stuff, all skyrim save games, battlefield 3, and most importantly my outlook pst file, which has all of my business contacts. I didn't even get to play the game either. This is a HUGE problem with the uninstaller and needs to be fixed. Luckily, I have a backup from two weeks ago but still furious, lost all my save games.
Word of warning, do not choose "documents" manually when choosing where to put profile data on the installation wizard.
(also, it was definitely the uninstaller, I was using outlook not 5 minutes before uninstalling the game, not a bad hard drive, nothing like that)
I received my beta key, installed the client to the E:\ drive. I also tried to choose an directory to save my profile data, tried to choose the same folder, but it said "you cannot install to the same directory" so I chose the documents folder where all my other profile data is, such as skyrim, battlefield 3, etc.
Well, I started the game and could not login because I did not have my "user id" but I had the e-mail. It would not let me recover the user ID without contacting ubisoft, I tried to do that but still didn't work. I got fed up and decided to uninstall the game...
This went very bad, it asked if I wanted to remove all shootmania personal data, records, etc. (I didn't have any anyway and I couldn't get in the game) I clicked yes.
Well immediately after, I tried to start outlook to check e-mails, and it said PST file is missing or corrupt! So i went to the documents folder where the "outlook files" folder is, and the folder was almost completely empty. The uninstaller completely deleted all of my stuff, all skyrim save games, battlefield 3, and most importantly my outlook pst file, which has all of my business contacts. I didn't even get to play the game either. This is a HUGE problem with the uninstaller and needs to be fixed. Luckily, I have a backup from two weeks ago but still furious, lost all my save games.
Word of warning, do not choose "documents" manually when choosing where to put profile data on the installation wizard.
(also, it was definitely the uninstaller, I was using outlook not 5 minutes before uninstalling the game, not a bad hard drive, nothing like that)