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[RC1/Release] Beta/Trial accounts inactive?

Posted: 11 Apr 2013, 19:18
by Chris92
Hello,
there have been several reports across the forums that old beta/trial accounts can still login and launch the game titles Royal and Elite, but if they try to click on any of the servers / matchmaking, nothing happens.
Intended behaviour should be this: Block every title that isn't Elite or Royal (which works at the moment) and be able to play on the servers of these titles (DOESN'T WORK at the moment)
Not even the server window (the one that shows ping, players, map pool etc) appears.

Report #1 (english): http://forum.maniaplanet.com/viewtopic.php?f=10&t=18537
Report #2 (french): http://forum.maniaplanet.com/viewtopic.php?f=21&t=18540

Since in the blog post it said "If you took part in the closed or open beta events but have not bought the game, today your account will be converted to a trial account, and you will only have access to the Elite and Royal game modes." this should be top priority to fix :s

Re: [RC1/Release] Beta/Trial accounts inactive?

Posted: 11 Apr 2013, 19:27
by Rots
Do you mean that if i create a new account I will be able to login as a freemium player?

EDIT: no... i created a new account and free titles do not display so its a general problem

Re: [RC1/Release] Beta/Trial accounts inactive?

Posted: 11 Apr 2013, 19:29
by Chris92
Rots wrote:Do you mean that if i create a new account I will be able to login as a freemium player?
No, that is disabled for the moment.
I'm talking about that players, who played in the beta and thus already have an account, can't play at all, which they should normally be able to

Re: [RC1/Release] Beta/Trial accounts inactive?

Posted: 12 Apr 2013, 09:06
by Alinoa
Thank you Chris for your report, we are looking at this issue :)