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How do I get a refund for this game?

Posted: 18 Jul 2013, 13:36
by xstaticalpha
I thought it was a single player/multiplayer hybrid like trackmania but apparently I was wrong and now I'm stuck with a game I cannot use for a majority of time

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 14:12
by shadi_3205
sorry to say this but its not really possible :( :( :( :(

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 14:15
by Omnixor
it might be possible. where have you bought it?

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 14:25
by xstaticalpha
Omnixor wrote:it might be possible. where have you bought it?

Steam. Imm guessing that's gonna be a problem?

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 14:32
by Omnixor
yup: https://support.steampowered.com/kb_art ... 625#refund
As with most software products, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client. Please review Section 3 of the Steam Subscriber Agreement for more information.

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 14:52
by MrA
Just out of interest, in what way is it not a 'a single player/multiplayer hybrid ' ?

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 14:58
by TheBigG.
Omnixor wrote:yup: https://support.steampowered.com/kb_art ... 625#refund
As with most software products, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client. Please review Section 3 of the Steam Subscriber Agreement for more information.
in many countries this clause is invalid, so where are you from?

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 15:04
by Alter-Fox
MrA wrote:Just out of interest, in what way is it not a 'a single player/multiplayer hybrid ' ?
There isn't much you can do by yourself offline apart from editing maps. It isn't like, say, Doom (I must be old if that's the first game I think of! :roflol: ) where you have an extensive singleplayer game battling zombies and monsters. Or just evil people. Though sometimes I think Stormguy must be an Imp in disguise.

All the gameplay in Storm happens against other people online.

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 15:08
by MrA
I consider editing quite the main part :p

I guess you can also play/test single maps from other people (and there is no shortage to download at a time when you are online to look at later)... I havn't tried but doesn't time attack maps & obstacle modes play in offline?

I guess SM is really a lot online than offline ;)

Re: How do I get a refund for this game?

Posted: 18 Jul 2013, 15:19
by xstaticalpha
Omnixor wrote:yup: https://support.steampowered.com/kb_art ... 625#refund
As with most software products, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client. Please review Section 3 of the Steam Subscriber Agreement for more information.
Yeah well guess im screwed. Oh well, I'll stick to free games from now on. thanks though