Validation code not working

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soxZ
Posts: 25
Joined: 14 Jul 2012, 12:26

Validation code not working

Post by soxZ »

Dunno why, got the email with the account name and the validation code but maniaplanet doesnt accept it, tryed in copypaste, by writing myself etc same.
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TMarc
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Re: Validation code not working

Post by TMarc »

what are you trying actually? Please try to be more specific and explain what you are doing and where you want to enter the validation code.

You should know that the validation code (5 characters) can only be used after activation of the game key (format XXXX-XXXX-XXXX-XXXX-XXX).
Besides this the validation code is there for ingame planets transactions.
soxZ
Posts: 25
Joined: 14 Jul 2012, 12:26

Re: Validation code not working

Post by soxZ »

was trying to send some planets to a friend with the 5characters code
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TMarc
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Re: Validation code not working

Post by TMarc »

did you perhaps enter the validation code for another account? you can login to the player page and retrieve a new validation code.
Are you running Steam version or standalone version?
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Florenzius
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Re: Validation code not working

Post by Florenzius »

Go on this website: https://player.maniaplanet.com/account/validation-code

Copy and paste your playerkey in this white field :geek:

Greedings ManiaDesign! 8-)
soxZ
Posts: 25
Joined: 14 Jul 2012, 12:26

Re: Validation code not working

Post by soxZ »

TMarc wrote:did you perhaps enter the validation code for another account? you can login to the player page and retrieve a new validation code.
Are you running Steam version or standalone version?
no, standalone.

What is the player key ?

edit : well apparently i found this screenshoot http://www.noelshack.com/2014-18-1398721926-cle-4.png
but this isnt here anymore with the last maniaplanet version apparently

edit 2: this code have to be that difficult to change ? i mean if we had choose ourself a 4digit code would ve been so much simple
TheBigMiike
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Re: Validation code not working

Post by TheBigMiike »

To have a new validation code, you need your player key
The player key is the key you indicate ingame to prove that you bought the game : format XXXX-XXXX-XXXX-XXXX-XXX.

If you bought the game on the maniaplanet website, then you can search on your mailbox if you have a mail sended automatically by gamesplanet.com which contain the player key (search on your mailbox an email adress which end by gamesplanet.com )

If you have deleted the mail, you can contact the support : http://support.ubisoft.com/ to retrieve the key. You have to indicate your player login and the email you used to bought the game

When you have the player key : Go on this page : https://player.maniaplanet.com/account/validation-code
and enter your player key, now you'll have a new validation code.
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soxZ
Posts: 25
Joined: 14 Jul 2012, 12:26

Re: Validation code not working

Post by soxZ »

TheBigMiike wrote:To have a new validation code, you need your player key
The player key is the key you indicate ingame to prove that you bought the game : format XXXX-XXXX-XXXX-XXXX-XXX.

If you bought the game on the maniaplanet website, then you can search on your mailbox if you have a mail sended automatically by gamesplanet.com which contain the player key (search on your mailbox an email adress which end by gamesplanet.com )

If you have deleted the mail, you can contact the support : http://support.ubisoft.com/ to retrieve the key. You have to indicate your player login and the email you used to bought the game

When you have the player key : Go on this page : https://player.maniaplanet.com/account/validation-code
and enter your player key, now you'll have a new validation code.
Thanks :)
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