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Didn't get my activation code

Posted: 28 Feb 2015, 11:20
by evolutionz
Hi, I'm waiting for almost a week to receive an email with activation key for the game Trackmania2 Stadium. I bought the game through the ManiaPlanet site and made the payment.

Re: Didn't get my activation code

Posted: 28 Feb 2015, 11:37
by TMarc
Which payment method did you use?
Depending on the method, you should have seen the key directly after the payment was done, and you also should have received a confirmation mail for the order.

Check your spam folder... eventually you need to login at your mail providers web page.
Let's hope you did not enter a wrong mail address by error (also already happened).

If it is still not there let's say mid of next week, then please contact the store, there is a link at the bottom of its page.

Re: Didn't get my activation code

Posted: 02 Mar 2015, 14:05
by Alinoa
Are you sure that your payment has not been refused? Please contact the customers service of the maniaplanet shop.