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Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:17
by CryMcGinge
Hey guys,

Hopefully this is the right forum; I just eagerly bought/downloaded maniaplanet/trackmania, and am having trouble creating an account. I tried to log in with my old trackmania account and failed, so created a new username and email, registered my key (which, by the way, ended -XXX instead of -XXXX like most regular CD keys, this seemed strange), and it then gave me an error saying something like "no planets available". So I try to login again and it gives me this error (even though I just created the account).

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Then, when I try to create a new account and redeem the key again,it says it's already in use. Is there an official support forum or email I can contact about this?

Thanks in advance.

Re: Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:18
by CryMcGinge
And I just saw a thread with a similar subject here, sorry if in wrong forum - http://forum.maniaplanet.com/viewtopic.php?f=9&t=3283

Re: Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:27
by Hylis
CryMcGinge wrote:Hey guys,

Hopefully this is the right forum; I just eagerly bought/downloaded maniaplanet/trackmania, and am having trouble creating an account. I tried to log in with my old trackmania account and failed, so created a new username and email, registered my key (which, by the way, ended -XXX instead of -XXXX like most regular CD keys, this seemed strange), and it then gave me an error saying something like "no planets available". So I try to login again and it gives me this error (even though I just created the account).

Image

Then, when I try to create a new account and redeem the key again,it says it's already in use. Is there an official support forum or email I can contact about this?

Thanks in advance.
-XXX is the right format of our key
we are looking at this 'not enough planets/coppers thing"
and hold on for the error, we are trying to see why some of you have the issue

Re: Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:30
by CryMcGinge
thanks for the quick support :)

Re: Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:33
by kzl
Please fix this.....

Re: Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:37
by HenZo
Me too same PB can't get my account with my key

Image

Re: Account creation/key activation fail :(

Posted: 16 Aug 2011, 23:40
by FDA

Re: Account creation/key activation fail :(

Posted: 17 Aug 2011, 12:37
by ernya93
Got the same problem, but without the "Please try again later". Please fix it ! :-?

Re: Account creation/key activation fail :(

Posted: 17 Aug 2011, 15:19
by kiffpilot
I am having issue of: Connection Error(in RED) Account creation failed, Error: Retry I have retried 5 times?
help

Re: Account creation/key activation fail :(

Posted: 17 Aug 2011, 15:55
by Arkarma
I am also having this error :( (i.e. not able to create an account)

Any word on a fix guys pls ???