Page 1 of 1

account lost

Posted: 21 Oct 2016, 01:42
by dreamero
I was playing my favorite title when suddenly the game would become extremely laggy, like 0.05/FPS so i decide to use my computers reset switch.. when im back to os and start maniaplanet, im confused, the profile i was online with is simply gone.. so i try to login, after trying to login and it didnt work i used request password function and it told me email sent, twice. so far i haven't recieved any emails to the email adress used in the request form and when i try to login it tells me i have no internet.. dafuq is wrong here? I need to break some more wr's :pil

Re: account lost

Posted: 21 Oct 2016, 11:01
by Alinoa
Hi :)

Please contact the Ubisoft support regarding your issue at http://support.ubi.com, and please click on the Ask a question link in the FAQ to send them an email, ensuring that they get all the important information on your system and your problem so they can answer correctly the first time.

Kind regards,
Alinoa