Maniaplanet Forum

Hello,

Today i want to play at trackmania² stadium but my game tell me "your account is not activated". But i bought it on steam. Recently I bought a car skin on trackmania² stadium. Since then I can no longer play trackmania² stadium.
I really need help.
I can take screenshots if you want


Thank you for your understanding.
Good bye.

You seem to have more than one issue.

Did you remove the skin (using Windows Explorer) and also cleaned the cache (using the launcher application, advanced, peer to peer)?

It would be good if you could post a link to the skin.
Perhaps this uses parts from other titles you don't have at the moment.

Screenshots would be helpful as well.

How I can send you a screenshot?
I have entered the key cd in the game but it says to me "failure of the registration of the key. The key has already been validated"

You can upload a screenshot to http://trackmania-carpark.com/imagespark/index.php and give the link here.

Are you using the official standalone Maniplanet version, or the Steam version?

Attention with the terms:
The activation code (also known as cd or game key) registers a title for your account. Once the key is registered, it cannot be used anymore.
Also at reinstallation of the game, you only need to indicate your existing Maniaplanet account.
Still it is advised to keep the key with a proof of purchase for future support queries.
You can activate several keys on your Maniaplanet account, e.g. Canyon, Stadium, Valley, Shootmania and also next year Lagoon.

With Maniaplanet account creation, you receive a 5-digit-validation code, which is there for validation of ingame purchases and planets transactions.

I use steam.
When I enter the key cd that I find on steam I try to put it back in the game but it does not work while I did not change account maniaplanet or steam.
http://trackmania-carpark.com/imagespar ... 738066.png
It means : Failed to save the key. You have already activated the key (i'm french ;p)

Steam activates the key automatically for the first Maniaplanet account you are using after the purchase and installation of the game.
You do not need to - and you cannot - use the same key again.

If you have account issues, please go to www.ubisoft.com and then ask a support question (registration is required, because of the privacy of support queries).

All this happened after activating a validation key to buy skins.
I do not understand how it happened.

What should I say to ubisoft support?

you cannot activate a validation key, but you can fetch a new one on the player page.

What are you exactly trying to do? I still don't understand it.

Perhaps you have created a local account, and now you are not aware that you are always using this one, perhaps because the game directly starts with that account?

I try to put the cd key back in the game. But it does not work anymore. This problem has happened since I bought skins. No I use a maniaplanet account and not a local account. On my player page I can not click on the validation key