Maniaplanet Forum

I bought yesterday the game TM2: Lagoon on UBI-soft. But after paying, no download options (not needed, I played demo, so game is installed).
But I also get no access. I received no game Key, nothing. I phoned UBI soft but they refered to maniaplanet.

How do I get access? Or how do I get my money back
My login name is the same as here (habell).
Ordernumber UBIsoft store: 02368501

Hi,

I invite you to contact the support at https://support.ubi.com/
We can't help you out for a missing key. Only the support or the customers service can help you out.

Best regards,
Alinoa

But they refer to maniaplanet. So no game.

Hi,

No you can be helped out for a Lagoon key which is missing for sure. Please forward us the discussion you had by email (I pm you the email address) with the support.